IPMA-HR Module 8 QUESTIONS AND ANSWERS 100%
CORRECT | LATEST UPDATE 2025
Training - ANSWER Process whereby people acquire capabilities to perform
jobs
Knowledge Management - ANSWER The way an organization identifies and
leverages knowledge to be competitive
20% - ANSWER Average percentage that a learner retains one month after
training
Types of Training - ANSWER -Legally Required
-Basic and Remedial Skills
-Job and Technical Training
-Soft Skills
Orientation - ANSWER Planned introduction of new employees to their jobs,
coworkers, and the organization
Effective Orientation - ANSWER -establishes favorable employee impression of
the organization
-provides organization and job information
-enhances interpersonal acceptance by coworkers and builds new network of
resources
-accelerates socialization and integration of new employee
-ensures that employee performance and productivity begin more quickly
,Elements of Effective Onboarding - ANSWER -establish clear goals
-know what new hires want
-start before "day one" on the job
-provide multiple short sessions
-create connections and networks
-make it enjoyable
Orientation Measurement of Success - ANSWER -tenure turnover rate
-new hire failure factor
-employee upgrade rate
-development program participation rate
Instructional Systems Design (ISD) - ANSWER A step-by-step process to ensure
that the right learning materials are provided to the right people at the right time.
ADDIE Model - 5 Phases of Training - ANSWER Assessment, Design,
Development, Implementation, Evaluation
Key to Training Assessment - ANSWER Identifying gaps in performance
Effective Training Planning - ANSWER -is there really a need for the training?
-who needs to be trained?
-who will do the training?
-what form will the training take?
,-how will knowledge be transferred to the job?
-how will the training be evaluated?
4 Ways to Effectively Train Employees - ANSWER 1-Blend in-person training and
online training
2-Provide hands-on training
3-Incorporate mobile training apps
4-Allow employees to learn at their own pace
How to Diagnose Training - ANSWER Analyze organizational outcomes and look
at future organizational needs
4 Ways to Measure Training Effectiveness - ANSWER 1-Learner reaction
2-Measuring gain in knowledge or skill
3-Measuring increased performance back in the workplace
4-Impact on the organization itself
Sources of Information for Needs Assessment - ANSWER -organizational
analysis
-job/task analysis
-individual analysis
Self-Efficacy - ANSWER People's belief that they can successfully learn the
training program content
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