WGU D351 Functions of Human Resource Management
Exam 194 Questions with Verified Answers
Disciplines of HRM - CORRECT ANSWER 1. The legal Environment EEO, and
Diversity management
2. Staffing
3.Training and development
4.Emplolee and labor relations
5. compensation and benefits
6. saftey and security
7.Ethics and sustainability
8. People analytics
Organizational strategy - CORRECT ANSWER The process of creating, evaluating,
and implementing decisions and objectives to achieve long-term competitive
success
major components of external factors - CORRECT ANSWER 1. Customers
2. Competition
3. Suppliers
4. Labor force
5. Shareholders
6. Society
7. Technology
8. The economy
9. Government
,Workflow analysis - CORRECT ANSWER Study of the way work (inputs, activities,
and outputs) moves through an organization
HR forcasting - CORRECT ANSWER identifies the estimated supply and demand for
the different types of human resources in the organization over some future
period, based on analysis of past and present demand
Recruiter considerations - CORRECT ANSWER 1. what policies to set
2. are we going to recruit from within
3. what primary recruiting sources will provide the best results.
Internal recruitment - CORRECT ANSWER 1. open, targeted, or closed
2. promotable ratings and managerial sponsorship
3. advantages and disadvantages
, External recruitment - CORRECT ANSWER the process of seeking new employees
from outside the firm
Uniform Guidelines on Employee Selection Procedures - CORRECT ANSWER
UGESP
Training Process - CORRECT ANSWER 1. Assessment
2. Objectives
3. Selection
4. Implementation
5. Evaluation
needs assessment - CORRECT ANSWER the process of identifying and prioritizing
the learning needs of employees
the steps that make up the performance appraisal process - CORRECT ANSWER 1.
job analysis
2. develop standards and measurement methods of communication
3. Informal PA and coaching
4. prepare for and conduct formal PA
Preformance appraisal methods - CORRECT ANSWER 1. Ranking Method
2. Graphics rating scales form
3. BARS form
4. Narrative method or form
5. MBO method
6. Critical incidents method
common success measures - CORRECT ANSWER Return on investment (ROI)
employee satisfaction
customer satisfaction
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