BPA Device Configuration and Troubleshooting (305)
Practice Questions With Complete Solutions
A collection of previously released updates, fixes, security
patches and enhancements that helps make Windows more
reliable is called...?
A critical update
A security patch
A new version of Windows
A service pack Correct Answer A service pack
A file that can be mounted in Windows as a Virtual CD/DVD,
also known as a Disk Image, might have which file extension?
.jpg
.iso
.zip
.dsk Correct Answer .iso
A user has forgotten their password to access their Linux
system. What command would you use to alter the user's
password?
passwordchg
passwd
pw
pwd Correct Answer passwd
,A user indicates that they cannot power on their system. They
can see lights on the motherboard, but they can't hear fans
spinning. There is no network activity. When a monitor is
attached, they cannot see anything displayed. What scenario
does this describe?
No boot
No POST/No video
No power
No POST Correct Answer No POST/No video
After installing Windows, your wireless headset is not working.
What would be the best 1st step to take to troubleshoot the
issue?
Install custom software and management applications
Install Windows updates
Install device drivers
Buy a new headset Correct Answer Install device drivers
An end user comes to you because they are unable to get their
Windows workstation to print anything to the locally connected
printer. You have confirmed that the printer works and is
available to the workstation. What is the next step to continue
troubleshooting?
Delete the printer drivers and reinstall them
Install a known good printer cable
, Clear the print queue and restart the printing service
Replace the printer Correct Answer Clear the print queue and
restart the printing service
As a Linux operator, how would you display the file and
directory contents of your current directory?
cd
ls
chmod
grep Correct Answer ls
As a Windows admin managing a group policy for a group of
workstation devices, what command would be best to apply
updates to the group policy without rebooting the workstation?
ipconfig
defrag
reboot
gpupdate Correct Answer gpupdate
Data is encapsulated into what unit on a network?
Pings
Packets
Cells
Octets Correct Answer Packets
For which of these would you use Device Manager?
Practice Questions With Complete Solutions
A collection of previously released updates, fixes, security
patches and enhancements that helps make Windows more
reliable is called...?
A critical update
A security patch
A new version of Windows
A service pack Correct Answer A service pack
A file that can be mounted in Windows as a Virtual CD/DVD,
also known as a Disk Image, might have which file extension?
.jpg
.iso
.zip
.dsk Correct Answer .iso
A user has forgotten their password to access their Linux
system. What command would you use to alter the user's
password?
passwordchg
passwd
pw
pwd Correct Answer passwd
,A user indicates that they cannot power on their system. They
can see lights on the motherboard, but they can't hear fans
spinning. There is no network activity. When a monitor is
attached, they cannot see anything displayed. What scenario
does this describe?
No boot
No POST/No video
No power
No POST Correct Answer No POST/No video
After installing Windows, your wireless headset is not working.
What would be the best 1st step to take to troubleshoot the
issue?
Install custom software and management applications
Install Windows updates
Install device drivers
Buy a new headset Correct Answer Install device drivers
An end user comes to you because they are unable to get their
Windows workstation to print anything to the locally connected
printer. You have confirmed that the printer works and is
available to the workstation. What is the next step to continue
troubleshooting?
Delete the printer drivers and reinstall them
Install a known good printer cable
, Clear the print queue and restart the printing service
Replace the printer Correct Answer Clear the print queue and
restart the printing service
As a Linux operator, how would you display the file and
directory contents of your current directory?
cd
ls
chmod
grep Correct Answer ls
As a Windows admin managing a group policy for a group of
workstation devices, what command would be best to apply
updates to the group policy without rebooting the workstation?
ipconfig
defrag
reboot
gpupdate Correct Answer gpupdate
Data is encapsulated into what unit on a network?
Pings
Packets
Cells
Octets Correct Answer Packets
For which of these would you use Device Manager?
