Exam (elaborations)
SF Admin Cert Test Questions With Complete Solutions
- Course
- Institution
SF Admin Cert Test Questions With Complete Solutions
[Show more]
Content preview
SF Admin Cert Test Questions With Complete SolutionsA system administrator enables Case Feed Actions and Feed
Items in Support Settings?
With the appropriate profile permissions enabled, what change
will users see? Correct Answer Cases use feed layouts rather
than standard page layouts
Activities Correct Answer Records, either tasks or events, of
the interactions your org has with records such as your accounts,
contacts and opps.
Admin cannot edit the Created Date field for account record -
what reason? Correct Answer This is a System Audit field and
it's read-only for existing records
Admin is importing data and has many records that do not meet
the data validation criteria. What will occur?
A. The import process will require user auth in order to import
the invalid records.
B. The import process will fail, but only for the records with
invalid data
C. The import process will abort when it encounters the first
invalid field
D. The import process will ignore the validation criteria Correct
Answer B. The import process will fail, but only for the records
with invalid data
Assignment Rules Correct Answer Define conditions that
determine how leads or cases are processed.
,Auto-Response Rules Correct Answer Send automatic email
responses to lead or case submissions based on the record's
attributes.
Case Escalation Rules Correct Answer automatically escalate
cases when the case meets the criteria defined in the rule entry
Chatter Group Features Correct Answer Users in a Chatter
group can:
• Collaborate in a private, public, or unlisted group.
• Use Announcements for important messages.
• Post updates, files, and links.
• Include customers in private groups.
Company has new product line for a specific team. The sales
process is more complex and requires additional stages to the
sales path. How should the admin configure SF to ensure only
the appropriate stages are visible based on product line?
A. Create a Sales Process and Opp record type for each product
Line
B. Create a validation rule to display the appropriate stages
based on product line
C. Create new forecast categories and assign the new stage
picklist values to those categories
D. Create a validation rule to display the appropriate stages
based on the user's role . Correct Answer A. Create a Sales
Process and Opp record type for each product Line
*Sales Process determines which stages appear for this new
product line and new Opp record type displays a unique page
layout for the product line.
, Company needs a field that reflects account size based on the
standard field, number of employees.
Which formula Function should an admin use to evaluate
different results based on a specific condition with multiple
outcomes.
A. ISPICKVAL
B. TEXT
C. IF
D. AND Correct Answer C. IF
*IF determines if expressions are True or False. Returns a given
value if true and another if false. You can string together
multiple IFs to evaluate a specific condition with multiple
outcomes.
Company wants internal support requests to be directed to any
of the IT reps. They want external support requests to be
directed to customer support based on the contact's location.
What should the admin use to set this up? Correct Answer
Assignment Rules and Queues
Company wants to track invoice payments pm an Opp related
list. Only the finance team should see this related list, but all
users should be able to view Invoice Payment reports.
How should the admin implement this requirement?
A. Create a new page layout and profile for the Finance Team
B. Set the Invoice Payment org-wide sharing settings to private
C. Build an invoice payment report with a running user of
Finance
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller Classroom. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $12.99. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
82871 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy study notes for 14 years now