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Emotional and Cultural Intelligence With Correct Answers Graded A+
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10/11/24, 9:36 AMEmotional and Cultural Intelligence
Jeremiah
Terms in this set (47)
the ability to be aware, manage, and express your emotions; the ability to handle
Emotional intelligence
relationships thoughtfully and empathetically
Empathy the ability to understand and share the feelings of another person
a mental capacity that includes processing information, reasoning, problem solving,
Cognitive intelligence
thinking abstractly, comprehending complex ideas, and learning from experience
Mindfulness the capacity to focus your awareness so that you become fully present
Core beliefs a person's fundamental ideas, held as true, about oneself, others, and the world
a feeling of sorrow or pity because of someone else's misfortune. It is not equivalent
Sympathy
to sharing the other's emotional experience
Ethics principles that govern behavior
Personal ethics a person's belief structure about what is morally right and wrong
the policies and practices that are condoned by a business, for example, corporate
Business ethics
governance, confidentiality, and social responsibility
Stakeholders someone who has an interest or concern with one or more aspects of a business
the process by which individuals learn the norms and expectations of a group with
Enculturation
which they are affiliated
the process by which individuals adapt by assimilating the values, norms, and
Acculturation
customs of the prevailing culture
contributions of businesses to the global and local communities with which they
Corporate social responsibility
interact
a term used to describe financial services, such as loans, offered to individuals and
Microfinance small businesses that may not otherwise have access to these types of banking and
financial options
a form of investment that uses various techniques and theories from venture capital
Venture philanthropy finance and strategic business management to assist with achieving philanthropic
Emotional and Cultural Intelligence
Social enterprise a business that uses its profits to fund mostly social programs
Congruence a consistency or harmony between two or more
Validation an affirmation that someone or something is worthwhile
connecting two or more ideas; providing a smooth transition from one point to the
Conjunctive
next in verbal discourse
shared beliefs, values, assumptions, and behaviors that are modeled, taught, and
Culture
learned from one person to another
the level of interest, determination, and confidence you have to function effectively
CQ drive (motivational CQ)
within a culturally diverse situation
CQ knowledge (cognitive CQ) the level of understanding you have of cultural similarities and differences
the ability you have to plan, remain present in, and critically evaluate cultural
CQ strategy (metacognitive CQ)
interactions
CQ actions (behavior CQ) your ability to apply skills and behaviors during culturally diverse interactions
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