Practice Test Questions - Salesforce
Admin Exam
A user is searching for a record using the global search but they can't find the record
although a colleague with the same security settings using the same keywords can.
What could be the cause? - ✔️✔️When the user is searching, they are not searching
the correct objects, they need to click search all/search more option after searching
In which section of the salesforce setup menu can you find the locacle and how many
licenses are remaining? - ✔️✔️Company Information
Can you delete user records? - ✔️✔️No
If the organisation locale has been set to 'English (United States)' and the user record
locale is set to 'French (Canada)' which locale is used? - ✔️✔️The user locale
overrides the org locale so French (Canada) is the locale for the user
When creating a user an error is displayed saying the username is already in use but
you can't find the username in your Salesforce org, what could be the cause of this? -
✔️✔️The username is in use in another Salesforce org and you must pick another
username
What is the maximum number of users you can create at one time using the Salesforce
"Add Multiple Users" option? - ✔️✔️10
What do the user account settings do? - ✔️✔️Determine what features and records the
user can access
What information is in each user account? - ✔️✔️Username, email address, First and
last name, license, profile, role (optional)
How is org access granted? - ✔️✔️IP Ranges, Login Hours
How is object access granted? - ✔️✔️Profiles
How is record access granted? - ✔️✔️Role hierarchy
How is field access granted? - ✔️✔️Field level security
What action can a user take on the Contact object with Profile level CRED Permissions
and OWD set to Private? - ✔️✔️Create new contacts, but Read, Edit or Delete only
contacts they created.
, What action can a user take on contact object with profile level CR permissions and
OWD set to Private? - ✔️✔️Create new contacts, but read only contacts they created
.
What action can a user take on contacts if profile access is removed and OWD is public
read only? - ✔️✔️Nothing. Profile access is restricting view of any contact, anywhere in
the system
What action can a user take on contacts if profile access is CRED and OWD is public
read-write? - ✔️✔️Create, read, edit, and delete all contacts in Salesforce
What action can a user take if profile access is CR and OWD is public read-write? -
✔️✔️Create and read any contact, but not edit or delete any contacts
Can OWD open up user profile permissions wider? - ✔️✔️No, OWD can never grant
users more access than they have through user profile permissions
What does Role Hierarchy do? - ✔️✔️Extends access to records when OWD is set to
anything more restrictive than Or read/write
What are sharing rules used for? - ✔️✔️Opening up record access horizontally to users
when org wide defaults are more restrictive than public read/write
What three items do record types control? - ✔️✔️Business processes, page layouts,
and picklist values
Can you edit a standard profile? Can you delete it? - ✔️✔️No, but you can clone a
standard to make a profile
What 5 branding settings can users customize? - ✔️✔️Density settings, top navigation
bar, chatter branding, lightning chrome extension
What branding can admins/developers customize? - ✔️✔️default density settings, org
wide themes and branding, report chart picklist colors, app and navigation layouts,
record page layouts, my domain, email templates, mobile branding
Can you make a multi-select picklist a controlling field? - ✔️✔️No
Which two field types can't be a dependent field? - ✔️✔️Standard picklist, checkbox
Can you create roll up summary fields from a lookup field? - ✔️✔️No
What is the maximum number of columns you can have on a related list? - ✔️✔️10
Admin Exam
A user is searching for a record using the global search but they can't find the record
although a colleague with the same security settings using the same keywords can.
What could be the cause? - ✔️✔️When the user is searching, they are not searching
the correct objects, they need to click search all/search more option after searching
In which section of the salesforce setup menu can you find the locacle and how many
licenses are remaining? - ✔️✔️Company Information
Can you delete user records? - ✔️✔️No
If the organisation locale has been set to 'English (United States)' and the user record
locale is set to 'French (Canada)' which locale is used? - ✔️✔️The user locale
overrides the org locale so French (Canada) is the locale for the user
When creating a user an error is displayed saying the username is already in use but
you can't find the username in your Salesforce org, what could be the cause of this? -
✔️✔️The username is in use in another Salesforce org and you must pick another
username
What is the maximum number of users you can create at one time using the Salesforce
"Add Multiple Users" option? - ✔️✔️10
What do the user account settings do? - ✔️✔️Determine what features and records the
user can access
What information is in each user account? - ✔️✔️Username, email address, First and
last name, license, profile, role (optional)
How is org access granted? - ✔️✔️IP Ranges, Login Hours
How is object access granted? - ✔️✔️Profiles
How is record access granted? - ✔️✔️Role hierarchy
How is field access granted? - ✔️✔️Field level security
What action can a user take on the Contact object with Profile level CRED Permissions
and OWD set to Private? - ✔️✔️Create new contacts, but Read, Edit or Delete only
contacts they created.
, What action can a user take on contact object with profile level CR permissions and
OWD set to Private? - ✔️✔️Create new contacts, but read only contacts they created
.
What action can a user take on contacts if profile access is removed and OWD is public
read only? - ✔️✔️Nothing. Profile access is restricting view of any contact, anywhere in
the system
What action can a user take on contacts if profile access is CRED and OWD is public
read-write? - ✔️✔️Create, read, edit, and delete all contacts in Salesforce
What action can a user take if profile access is CR and OWD is public read-write? -
✔️✔️Create and read any contact, but not edit or delete any contacts
Can OWD open up user profile permissions wider? - ✔️✔️No, OWD can never grant
users more access than they have through user profile permissions
What does Role Hierarchy do? - ✔️✔️Extends access to records when OWD is set to
anything more restrictive than Or read/write
What are sharing rules used for? - ✔️✔️Opening up record access horizontally to users
when org wide defaults are more restrictive than public read/write
What three items do record types control? - ✔️✔️Business processes, page layouts,
and picklist values
Can you edit a standard profile? Can you delete it? - ✔️✔️No, but you can clone a
standard to make a profile
What 5 branding settings can users customize? - ✔️✔️Density settings, top navigation
bar, chatter branding, lightning chrome extension
What branding can admins/developers customize? - ✔️✔️default density settings, org
wide themes and branding, report chart picklist colors, app and navigation layouts,
record page layouts, my domain, email templates, mobile branding
Can you make a multi-select picklist a controlling field? - ✔️✔️No
Which two field types can't be a dependent field? - ✔️✔️Standard picklist, checkbox
Can you create roll up summary fields from a lookup field? - ✔️✔️No
What is the maximum number of columns you can have on a related list? - ✔️✔️10
