WGU C208 Final OA Study Questions And Answers Graded A+.
6 views 0 purchase
Course
WGU c208
Institution
WGU C208
WGU C208 Final OA Study Questions And Answers Graded A+.
Which three individuals within an organization could play the role of change agent - correct answer. ceo
consultant
employee
Which of the eight steps described by Kotter is the first step a change leader takes when implem...
WGU C208 Final OA Study Questions And
Answers Graded A+.
Which three individuals within an organization could play the role of change agent -
correct answer. ceo
consultant
employee
Which of the eight steps described by Kotter is the first step a change leader takes
when implementing a change - correct answer. Establishing a sense of urgency
Place the stages of Everett Roger's Diffusion of Innovation model in order from 1
(earliest stage) to 5 (latest stage) - correct answer. knowledge
persuasion
decision
implementation
confirmation
The head of human resources of a large company is considering changes to the
employee benefits program but is unsure how the employees will respond to these
changes
Which type of change model should this person employ? - correct answer. Descriptive
Which two statements characterize low end disruption - correct answer. it is an
innovation that is good enough
it evolves over time into a product with more features
Which approaches would be appropriate for communicating change initiatives?
Choose 2 answers - correct answer. Communicating change initiatives through email
Explaining why the change is needed
What is essential for a leader to communicate when undertaking organizational
change? - correct answer. a consistent vision of the end result of the change
, how should training be viewed during organizational change - correct answer. as a
worthwhile investment in a successful transition
How can a leader connect with employees to help sustain organizational change? -
correct answer. offering positive feedback
Which approach is proven and effective in using reinforcements to sustain change? -
correct answer. Directing leaders to focus on profit-driven goals, market share, and
employee satisfaction
What is a common cause for the failure of organizational change - correct answer.
unclear goals
Which role does creative tension play in organizational change according to Peter
Senge? - correct answer. It drives people to bring reality in line with their vision
which emotion is prevalent among almost all employees during the process of
organizational change? - correct answer. anger
which practice can lead to unconscious resistance to attempts at organizational
change? - correct answer. tiring staff with unrelated demands
how can leaders effectively address resistance to change through communications -
correct answer. by being consistent, open, and empathetic
How do mental model impact individuals' responses to organizational change according
to Black and Gregersen? - correct answer. Mental models can become barriers that
prevent stakeholders' from perceiving the need for change
Which scenario is an example of on e of Black and Gregersen's strategies for
overcoming barriers to change - correct answer. A CEO champions a change process
by both accepting responsibility and providing clear metrics for the change initiatives
How should leaders view difficult questions and serious concerns from employees about
change initiatives - correct answer. as indications that the leadership team has failed
to plan appropriately
How is responding to change resistance in the non-profit sector different from in the the
private sector? - correct answer. many employees are strongly committed to
organizations mission.
case study:
How could the management team at the pharmaceutical company better implement the
change - correct answer. hire and outside consulting firm to help lead the change
initiative
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller techgrades. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $12.49. You're not tied to anything after your purchase.
