ISDS 4111 Final MC: Questions With Complete Answers
Which process supports the design and development of products from the
initial product idea stage through the discontinuation of the product? Right
Ans - lifecycle data management
In a typical two-tier architecture, the server handles both the ______ and
database duties Right Ans - application
The GUI resides on the _____ tier Right Ans - presentation
A firm that is highly formalized and has a standardized work process for
coordination (and tendtobeina factory type of company) is said to have what
type of organizational structure? Right Ans - Machine Bureaucracy
A firm that has a centralized headquarters and semiautonomous, loosely
joined divisions (and is the most common form of organizational structure) is
said to have what type of organizational structure? Right Ans -
Divisionalized form
Which term refers to business processes that are not executed by a single
group or function? Right Ans - cross functional
Which term refers to a system in which workers complete their tasks in
separate departments without regard to the consequences for the other
components of the process? Right Ans - Enterprise Systems
Which system supports business processes end to end? Right Ans -
enterprise systems
Which term represents a set of tasks or activities that produce desired
outcomes? Right Ans - business process
Which term refers to all of the activities involved in buying or acquiring the
materials used by the organization, such as raw materials needed to make
products? Right Ans - procurement process
Which processes involves the actual creation of products? Right Ans -
production process
,Which process uses historical data and sales forecasts to plan which materials
will be procured and produced? Right Ans - material planning
Which process tracks the financial impact of process steps with the goal of
meeting legal reporting requirements? Right Ans - financial accounting
Which process is used to plan and execute large projects such as the
construction of a new factory or the production of complex products such as
airplanes Right Ans - project management
Which process focuses on people within an organization and includes
functions such as recruiting, hiring, training, and benefits management?
Right Ans - Human capital management (HCM)
What function does the warehouse perform in the fulfillment process?
Right Ans - Prepares and sends the shipment to the customer
_______ is concerned with matching the demand for materials in the
organization with the supply Right Ans - Material planning
Which of the following statements about SAP R/3 is true? Right Ans - It is
an end-to-end enterprise system
Which of the following statements about business processes is true? Right
Ans - All of the above
A. They are executed across multiple functions
B. They are initiated by some type of trigger
C. They involve multiple steps
D. All of the above
The general goal of an Information System is to convert data into useful:
Right Ans - Information
ERP vendors embed ______ in their software Right Ans - best practices
A "vanilla" ERP implementation is when the organization decides to
implement the ERP software: Right Ans - "as is"
, ERP system implementation failures are often caused by lack of attention to
the business processes and the ___ components. Right Ans - people
ERP systems help to increase the efficiency of the organization and worker
productivity by providing a _____ for all corporate data, information, and
knowledge Right Ans - central repository
A ______ implementation involves considerable modifications to the ERP
software Right Ans - chocolate
Because the lack the skill sets and time necessary to develop it ______, most
organizations choose to purchase ERP software from a vendor Right Ans -
in-house
In the ERP systems, they must meet the organizational needs in today's
competitive environment to be: Right Ans - cross functional, dynamic, and
global
Business organizations have become _____ Right Ans - more complex
As organizations grew they tended to create a hooded-podge of siloed
information systems that lacked _______. Right Ans - integration
An ERP system works on a(n)________ database that allows various
departments to share information and communicate with each other. Right
Ans - single
Making modifications tothe ERP software will ________ the investment in the
system and introduce higher implementation risk. Right Ans - increase
The concept of ________ meansthat clean data can be entered once and then
reused across all applications. Right Ans - data integration
It is not uncommon foremployees to ________ the changes in their roles and
department boundaries due to the new ERP system. Right Ans - resist
To get employees to do their task in a new way, managers must get them to
shift their focus from achieving ________ goals to organizational goals. Right
Ans - functional
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