MGMT100 ACTUAL EXAM QUESTIONS
WITH ALL CORRECT ANSWERS
What did Bureaucratic Management focus on? - Answer- the idea of large organisations
operating on a rational basis.
What are the five major characteristics of Weber's idea Bureaucracy? (CWFIC) -
Answer- -clear division of labour
-well-defined hierarchy
-formal rules and procedures
-inpersonality
-career advancement based on merit
What are the three types of management in the Classical Approach? - Answer-
Scientific, Administrative, Bureaucratic
Behavioural Approach: What was the Hawthorne effect? - Answer- The possibility that
individuals singled out for a study may improve their performance because of the added
attention they recieve from researchers rather than any specific factors being tested
What Human Relations Movement theory did Douglas McGregor develop? - Answer-
Theory X- tends to assume workers are lazy, need to be coerced, have little ambition
Theory Y- tends to assume workers are motivated, like work, capable of self- control
Maslows six levels Human Needs - Answer- -job satisfaction
-motivation
-interpersonal behaviour
-group dynamics
-communication
-leadership
What does the Quantative approach focus on? - Answer- The use of Mathematics,
Statistics and Information Systems to assist and support managerial decision making.
What two theorys do the Modern Approach consist of? - Answer- Systems Theory-
Inputs->transformations-> outputs->feedback from the environment
Contingency Theory- appropriate managerial action depends on the situation
Product Strategy Options - Answer- -Organisations can differentiate themselves with
their producs and services.
-Low price strategy
, -Rapid Responce strategy
six types of Layout approaches - Answer- -Process-orientated
-Product-orientated
-Fixed-position
-Office
-Retail
-Warehouse
Four Supply Chain Strategies - Answer- -negotiate with many suppliers
-long term partnering
-vertical integration
-Keiretsu
Entrepreneurship- six characteristics of Trait Paradigm - Answer- 1. Risk-taking
2. Need for High Achievement
3. A desire for Independence
4. Internal locus of control
5. Networker
6. High level of integrity
Entrepreneurship- four steps of Bygraves Process Model - Answer- -innovation
-trigger events
-implementation
-growth
the three paradigms of entrepreneurship - Answer- Trait- personality
context- environment
finance- financial needs over time
five processes of Strategic Management - Answer- 1. identify and analyse current
mission, objectives, strategies
2. analyse external and internal environments
3. revise mission and objectives. Select new strategies
4. implement strategies
5. evaluate results
SWOT analysis of the environment - Answer- Strengths, weaknesses- internal
Opportunites, Threats- external
Porter's generic strategies model - Answer- - differentiation strategy
- cost leadership strategy
- focused differentiation strategy
- focused cost leadership strategy
Global Production Line - Answer- 1. design of garment in NZ
WITH ALL CORRECT ANSWERS
What did Bureaucratic Management focus on? - Answer- the idea of large organisations
operating on a rational basis.
What are the five major characteristics of Weber's idea Bureaucracy? (CWFIC) -
Answer- -clear division of labour
-well-defined hierarchy
-formal rules and procedures
-inpersonality
-career advancement based on merit
What are the three types of management in the Classical Approach? - Answer-
Scientific, Administrative, Bureaucratic
Behavioural Approach: What was the Hawthorne effect? - Answer- The possibility that
individuals singled out for a study may improve their performance because of the added
attention they recieve from researchers rather than any specific factors being tested
What Human Relations Movement theory did Douglas McGregor develop? - Answer-
Theory X- tends to assume workers are lazy, need to be coerced, have little ambition
Theory Y- tends to assume workers are motivated, like work, capable of self- control
Maslows six levels Human Needs - Answer- -job satisfaction
-motivation
-interpersonal behaviour
-group dynamics
-communication
-leadership
What does the Quantative approach focus on? - Answer- The use of Mathematics,
Statistics and Information Systems to assist and support managerial decision making.
What two theorys do the Modern Approach consist of? - Answer- Systems Theory-
Inputs->transformations-> outputs->feedback from the environment
Contingency Theory- appropriate managerial action depends on the situation
Product Strategy Options - Answer- -Organisations can differentiate themselves with
their producs and services.
-Low price strategy
, -Rapid Responce strategy
six types of Layout approaches - Answer- -Process-orientated
-Product-orientated
-Fixed-position
-Office
-Retail
-Warehouse
Four Supply Chain Strategies - Answer- -negotiate with many suppliers
-long term partnering
-vertical integration
-Keiretsu
Entrepreneurship- six characteristics of Trait Paradigm - Answer- 1. Risk-taking
2. Need for High Achievement
3. A desire for Independence
4. Internal locus of control
5. Networker
6. High level of integrity
Entrepreneurship- four steps of Bygraves Process Model - Answer- -innovation
-trigger events
-implementation
-growth
the three paradigms of entrepreneurship - Answer- Trait- personality
context- environment
finance- financial needs over time
five processes of Strategic Management - Answer- 1. identify and analyse current
mission, objectives, strategies
2. analyse external and internal environments
3. revise mission and objectives. Select new strategies
4. implement strategies
5. evaluate results
SWOT analysis of the environment - Answer- Strengths, weaknesses- internal
Opportunites, Threats- external
Porter's generic strategies model - Answer- - differentiation strategy
- cost leadership strategy
- focused differentiation strategy
- focused cost leadership strategy
Global Production Line - Answer- 1. design of garment in NZ
