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SPCH 1321 A questions with actual answers.
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SPCH 1321 A questions with actual answers.
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SPCH 1321 A questions with actualanswers.
As the workplace and world become more technological, the need for human communication skills is
diminished. ANS - False
Some experts have estimated that the average business executive spends about 45 minutes out of every
hour communicating. ANS - True
A recent survey suggests that many students overestimate their own communication competence and
underestimate the importance of effective communication in the workplace. ANS - True
Spoken messages have a relational dimension. ANS - True
We often communicate strategically, for purposes such as identity management. ANS - True
Strategic communication is almost always unethical. ANS - False
When people select a word to express their thoughts, this is called decoding. ANS - False
If you forgot to respond to a voice mail, your lack of response provides feedback to the person who
called. ANS - True
If you are sending a message, you cannot be a receiver of a message at the same time. ANS - False
If a message is clear enough, it will be received and understood equally well regardless of the channel by
which it is sent. ANS - False
, One advantage of asynchronous forms of communication is that they encourage careful thought rather
than rapid response. ANS - True
A disadvantage of face-to-face communication is that it doesn't leave a written record. ANS - True
Organizational charts visually represent both the formal and the informal networks in an organization.
ANS - False
In many organizations employees are hesitant to provide honest upward communication. ANS - True
When two coworkers manage their own conflict without asking the boss to referee, they are using
horizontal communication. ANS - True
Cultivating informal networks within an outside your organization can benefit your career. ANS - True
It is a good idea to link your LinkedIn account to your Facebook Account, so you can share as much
information about yourself as possible with all your acquaintances. ANS - False
Because LinkedIn is part of the social media, it doesn't matter if your documents contain minor spelling
and grammar errors. ANS - False
According to the "Utilitarian Approach", we can test the ethics of a message by asking whether the
action provides the greatest good for the greatest number. ANS - True
According to the "Publicity Test", we can test the ethics of a message by asking whether we would be
comfortable if our actions were broadcast on television. ANS - True
One way to start investigating a company's culture is to visit the company to observe how you are
treated. ANS - True
Most of us can fit comfortably in an organizational culture, as long as we are earning a good salary. ANS
- False
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