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Chapter 15 - Ensuring Quality Care Questions And Answers
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Chapter 15 - Ensuring Quality Care Questions And Answers Methods to improve quality care quality assurance, continuous quality improvement, total quality management, benchmarking, leapfrog group, quality indicators Quality assurance continuous quality improvement, also known as total quality ...

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  • October 13, 2024
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  • 2024/2025
  • Exam (elaborations)
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Chapter 15 - Ensuring Quality Care
Questions And Answers

Methods to improve quality care quality assurance, continuous quality improvement, total

quality management, benchmarking, leapfrog group, quality indicators




Quality assurance continuous quality improvement, also known as total quality

management, based on the belief that the organization with the higher quality service will capture

a bigger market than competitors, emphasis placed on not only meeting but exceeding the

expectations of the customer




Case management protocols (clinical pathways) streamline charting process, encourage

documentation across multidisciplinary teams, systematically monitor variances from prescribed

plans of care




Case management attempts to improve cost effectiveness while providing quality care,

case manager serves as assessor, planner, facilitator, and patient advocate




Advantages of case management increases quality of care




Disadvantage of case management most useful with high risk/high cost pts.

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