AT&T New Hire Training Day 1-10 Questions
and Answers 100% Correct | New Update 2025
Advance Receiver Service - ANSWER allows you to record, pause, slow-motion,
fast-forward, and rewind live TV and recorded shows in any room.
Only 1 monthly Advanced Service fee no matter how many receivers are active on
an account. *requires a Genie HD DVR and one Genie Mini for each additional TV.
Smart Search - ANSWER lets customers enter the name of a movie, show,
actor, sports team, or channel, and then displays results right on the screen.
Sports Mix - ANSWER watch more than one sports event or multiple views into
the same event at the same time. Enjoy up to 8 channels at once while watching a
Mix Channel.
QuickTune - ANSWER quick access to up to 9 favorite DIRECTV channels.
* requires: DVR(model R22 or later); HD DVR (model HR20 or later); Genie,
Genie2, or Genie mini.
Double Play - ANSWER toggle seamlessly between two channels that are
simultaneously recording at the push of a button.
* requires: DVR(model R22 or later); HD DVR (model HR20 or later); Genie,
Genie2, or Genie mini.
On Demand - ANSWER access to content is based on the customer's
programming package subscription.
broadband internet connection required.
,72hr Rewind - ANSWER if you ever forget to record a show, 72hr rewind
feature lets you immediately watch shows that aired over the past 3 days on
networks that support the feature.
*receiver must be connected to the internet.
*feature available on select channels/programs. Internet-connected HD DVR
(model HR20 or later) required.
Restart - ANSWER lets customers restart shows that are already in progress.
*the customer's HD DVR (model HR24 or Genie HR34 models and above) must be
connected to the internet.
*for restart to work, the show must be airing for at least 2 minutes.
Entertainment Extras - ANSWER gives you access to thousands of internet
videos and clips to make watching your favorite movies and shows more
entertaining.
*Internet-connected Genie HD DVR (model HR44 or later) required.
ScoreGuide - ANSWER interactive feature that allows users to view scores of
major sporting events without interrupting what you are watching.
If you want to watch an available game, you can tune to it directly from the
ScoreGuide screen. You can also set recordings to watch the big game later.
, Does NOT require broadband - ANSWER Double play, Advance receiver service,
Smart search, Sports Mix, Quick Tune
HBO - ANSWER channels available through traditional pay TV packages
HBO MAX - ANSWER all of HBO plus MAX originals, Warner Media & More.
Features & Benefits of HBO Max - ANSWER -10k hours of streaming
-shows for children and adults
-looney tunes, DC, Cartoon Network, Warner Bros.
AT&T TV - ANSWER Watch live TV, On Demand, access anywhere in US, record
and store 500hr to Cloud DVR, Voice control, cast photos, music and videos.
Streaming - ANSWER watching live TV, watching Cloud DVR recordings,
watching On Demand content
NOT Streaming - ANSWER -third party streaming app (Netflix, Pandora)
-recording Cloud DVR content
What does a receiver do? - ANSWER receiver brings in and decodes the signal
from the satellite
What is a Genie - ANSWER Genie is a receiver. There are several different
models.
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