Exam (elaborations)
ATT Work Questions and Answers 100% Correct | New Update 2025
- Course
- Institution
ATT Work Questions and Answers 100% Correct | New Update 2025
[Show more]
Content preview
ATT Work Questions and Answers 100% Correct| New Update 2025
6 Steps of the AT&T Promise - ANSWER -Warm welcome
-Uncover needs
-Personalize solutions
-Gain agreement
-Thouroughly educate
-Sincerly thank
Tool for signature discount - ANSWER FaST
What does FaST stand for? - ANSWER Fan Search Tool
3 Wireless products - ANSWER -Hot spot
-Tablets
-Apple watch
Name 2 competitors for wireless, house phone, and security - ANSWER
Wireless- T-Mobile, Verizon
House phone- Comcast, Frontier
Security- ADT, Comcast
NPR stands for - ANSWER Net Promotor Score
, What is the equation to calculate the NPR - ANSWER P-D
________
S
What does the P, D, and S stand for in the Net Promotor Score? - ANSWER
Promotors, Detractors, and Number of surveys
Two differences between Unlimited plus and Unlimited Choice - ANSWER Plus-
$25.00 Tv discount/ credit
10 GB hot spot data
What is the Local Market Tool - ANSWER A tool that gives pricing info, service
availability for wireline products. (can be found through address and mobile
number)
3 Parts for handling objections - ANSWER Align, Address, get a Yes
AER Stands for? - ANSWER Acknowledge
Empathize
Reassure
Unlimited plus plan slows down to what speed after 10GB of data has been used?
- ANSWER 128 KB/Sec
NEXT Every Year needs how much down before an upgrade? - ANSWER 50% of
the phone has to be paid off
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller StudySet. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $12.49. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
67866 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy study notes for 14 years now
