Organizational behavior (OB) typically includes the study of which of the
following basic components? Right Ans - Human behavior and organization
Which is NOT an important reason for understanding organizational
behavior? Right Ans - all of the above are important reasons for
understanding OB
Planning is the process of Right Ans - determining an organizations desired
future position and the best means of getting there
In dealing with the work-related activities of people, managers must have an
understanding of all of the following EXCEPT Right Ans - it will be the
obvious answer
A manager who can see how the various tasks within the organization fit
together and how each task contributes toward the "big picture" has strong
Right Ans - conceptual skills
The systems view is important to managers because it Right Ans -
underscores the importance of an organizations environment
After World War I, attention shifted away from scientific management to
understanding the role of _____________ in organizations. Right Ans - human
factors and psychology
Deming felt that when things go wrong, there is a 94 percent chance that the
________ rather than the __________ is the cause. Right Ans - system, worker
Investing now in developing your OB skills will do all of the following EXCEPT
Right Ans - improve technical skills
The most significant source of change impacting many organizations today is
increasing Right Ans - globalization
All of the following are considered cultural dimensions EXCEPT Right Ans -
open-mindedness
, Which of the following is NOT a dysfunctional behavior? Right Ans -
anything that doesn't detract from and contributes to the OB
The dimension of uncertainty avoidance is the extent to which Right Ans -
people feel threatened by unknown situations and prefer to be in clear and
unambiguous situations
One way to address privacy concerns on the Internet is to Right Ans - post
a privacy policy on the website
Which of the following statements regarding cross-cultural differences and
similarities is not true? Right Ans - cultural and national boundaries always
coincide
What term refers to employer and employee expectations of the employment
relationship that operate over and above the formal contract of employment?
Right Ans - psychological contract
Psychological contracts create _______ promises and obligations between
employees and the employer. Right Ans - implicit expectation
Which of the following does NOT reflect individualism? Right Ans -
anything group related
Which of the following statements about technology is NOT true? Right Ans
- it combines and transforms resources into outcomes
Agreeableness includes being Right Ans - able to get along with others
People with a high level of ____ are willing to listen to new ideas and to change
their own ideas, beliefs, and attitudes in response to new information Right
Ans - openness
____ is behavior directed at gaining power and controlling the behavior of
others. Right Ans - Machiavellianism
People with an internal locus of control, as compared to those with an
external locus of control, tend to be ______ socially integrated at work and
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