The critical difference is that managers deal with _________ while leaders are
responsible for __________. Right Ans - Daily operations and tactics; vision
and strategy
A spokesperson is a role that falls into which one of Mintzberg's Management
categories? Right Ans - Informational
What is the other side of the leadership coin? Right Ans - Followership
According to the book, each of these EXCEPT for which pair is a type of
managerial role and a type of follower? Right Ans - Participant activists
A leader's ability to instill trust into his employees most powerfully comes
from a leader's ________. Right Ans - authenticity
Today's new management style moves away from the classic system where
leaders are __________ and suggests that truly effective leaders are really
__________. Right Ans - Transactional; Transformational
The secret to influential leadership is: Right Ans - Power
Which tasks are jobs for Human Resources to support excellent leadership?
Right Ans - Whistleblower programs, Organizational design, Strategic support
The story about the three men working with the bricks shows us that
motivation is: Right Ans - personal
Karen has been working at Clark Co. for 2 months. Every week, she asked her
supervisor to give her feedback on her performance. He was always too busy,
so she stopped asking him. This is an example of: Right Ans - Extinction
Antonio's suggestion to "go deeper and deeper" means: Right Ans - To
dissect the rationale behind ones daily actions to gain self-awareness about
ones moral compass and motivations
People who give up quickly and are quick to blame others for poor outcomes
have a high__________ locus of control Right Ans - external
, in 2009, GM exemplified a classic __________ strategy when they took advantage
of a government bailout to regroup and defend itself while turning the
business around. Right Ans - Retrenchment
For every goal, ________ come(s) between Action Steps and Subgoals. Right
Ans - Milestones
A _________ plan is one designed to respond to a crisis or replace an original
plan that does not go as expected. Right Ans - contingency
The process of examining an organization's internal and external
environments and determining major goals that will help realize the
company's vision and mission is ____________. Right Ans - strategic planning
After developing new _________, people either "file" it in a related "folder" in
their brain using _________, or if none existsthey must create a new "folder"
altogether using _________. Right Ans - Schema; Assimilation;
Accommodation
Decision making is a ___________. Right Ans - process that combines 3
different variables
When the leading experts of a company's departments form a panel to reach
andecision agreement after responding to a series of questions, this is an
example of ___________. Right Ans - The Delphi technique
When Tommy not only learns to stop publicly insulting foreigners but realizes
that such Xenophobic tendencies are childish and irresponsible, not to
mention unkind, he is displaying __________ learning. Right Ans - Double-
loop
these are three elements of making a team. Right Ans - Chemistry, synergy,
and strategy
According to K. Lewin, these are the three leadership styles the leaders use.
Right Ans - Autocratic, democratic, laissez-faire
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