In efforts at deterring theft and other dishonest acts, as well as reducing costs
associated with such acts, firms have tried numerous devices and methods, including:
polygraphs, paper and pencil honesty tests, power interviews, workplace monitoring,
and employee searches. Workplace monitoring, in some instances, serves as a
deterrent to theft since workers who either know or merely suspect that their activities
are under surveillance may also be less likely to engage in unscrupulous conduct.
Methods used in the workplace include monitoring on telephones, computers, faxes,
electronic mail, and video/audio surveillance. - ANSWER Discuss ways to reduce
employee theft.
False - ANSWER While you need to use specially marked bags for infectious wastes
and/or linens, you do not necessarily have to separate these from the other waste and/or
linen bags.
The first part of an infectious waste management plan is to clearly define and identify
wastes considered and handle infectious material appropriately. Separate infectious
wastes from noninfectious wastes. Develop packaging methods for waste disposal.
Storage procedures, disposal procedures, establish a plan for emergency situations,
and last but not least provide for employee training. - ANSWER Describe components of
an infectious waste management plan.
Root Cause Analysis - ANSWER The analytic technique used after an adverse event has
occurred in order to prevent its recurrence is known as:
True - ANSWER Regarding safety, 'Red Rules' cannot be violated under any
circumstances.
One way is to use a firewall that will deny selected information from entering or leaving
the system. Another way is when an organization uses VPN's, Virtual Private Networks. -
ANSWER Discuss ways to secure information systems.
, True - ANSWER A sentinel event is a singular happening of adequate magnitude to
cause a systematic response.
True - ANSWER To achieve the greatest value from benchmarking, it is best to look
outside the organization for the best in industry.
Practice Guidelines - ANSWER If adopted __________ can establish a standard of care to
which the practitioner will be held.
While evaluation processes help gauge the performance of risk management within an
institution, total quality management and continuous quality improvement processes
provide a way for institutions to move toward higher levels and to high reliability.
Risk management contributes to quality in that it assures that hazards and injuries are
less likely to occur for both patients and employees. The fact that risk management
identifies, analyzes, and treats the risks that quality management is working to eliminate
in order to prevent malpractice and malpractice claims must not be overlooked. It
focuses on the exposure of an institution to financial loss. In this case, risk managers
contribute to quality patient care by minimizing such exposure due to the fact that
hazards and injuries will be less likely to occur. ANSWER How do risk management and
quality management work together/overlap?
True - ANSWER Separation of administrative and medical functions acts as a barrier to
quality initiatives in healthcare.
Failure Mode, Effect and Criticality Analysis - ANSWER Which of the following is the
evaluation tool that examines the steps in a system that failed and led to the adverse
outcomes?
False - ANSWER Physicians are all held to the same standard of the skill and knowledge
regardless of their specialty.
False - ANSWER The statutory period is tolled, with some exceptions, during the infancy
of a minor patient and only begins to run on the patient's 20th birthday.
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