In my reflective journal I reflected on four skills, which are negotiation, assertiveness, team- working and public speaking. I developed them considering the business environment and the day to day life.
I chose those skills in order to leverage on my strengths and to improve my weaknesses. On ea...
Student ID Number
(Do not include student
S00039197
name as anonymous
marking is implemented)
BSC Marketing
Programme Title
Understanding Self and Others
Module Title
QAB020C413A
Module Code (listed on
Moodle and in LTAFP)
Riz Pirzada
Module Convenor
Reflective Personal Development Report and Plan
Coursework Title
Academic Declaration:
Students are reminded that the electronic copy of their essay may be checked, at
any point during their degree, with Turnitin or other plagiarism detection software
for plagiarised material.
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,Executive Summary
In my reflective journal I reflected on four skills, which are negotiation, assertiveness, team-
working and public speaking. I developed them considering the business environment and the
day to day life.
I chose those skills in order to leverage on my strengths and to improve my weaknesses. On
each of them with the help of questionnaires, quizzes or feedback received I manage to see the
pluses and minuses. I reflected on the results making an analysis of my strengths and
weaknesses and I manage to build an action plan in order to improve myself.
, REFLECTIVE JOURNAL ENTRY PRO-FORMA 1
What is the core skill to develop?
“Negotiation is the process whereby two or more parties decide what each will give and take
in an exchange between them.” (Brown & Rubin,1975:439)
Negotiation is an important process divided in five phases: investigation, determine your
Batna (best alternative to a negotiation agreement), presentation, bargaining and closure.
(Neale, Northcraft & Stroh, 2002)
Why is this core skill important? Why did I select this skill to reflect on? (use relevant
theories and concepts to support your answer)
“In the global business environment, negotiation is the most effective method for arriving at
win-win solutions.” (Adler & N.J, 1975:504) “In the attempt to manage the conflict through
negotiations, both parties prefer to search for a mutually acceptable solution rather than to
fight openly, give in, break off interaction or have their dispute resolved by someone of higher
authority.” (Lewicki & Litterer, 1985:287)
I decided to reflect on negotiation because having extraordinary negotiation skills will help us
to build relationships, to deliver quality solutions and the most important to avoid future
conflicts. (Neale, Northcraft & Stroh, 2002)
Reflect on your current competence regarding this skill. How did you assess your
competence? (use your self-assessment findings, feedback from peers and your tutor,
plus your own reflections on your thoughts, feelings and behaviours to answer this
question)
Initially I saw myself mostly a collaborative person in the negotiation field and in other
situations. When I completed Thomas-Kilmann conflict mode questionnaire (PsychTests,
2017) results showed that first I avoid conflicts and after compromise and withdraw (see
Appendix 1). My score between compromising and withdrawing was the same so the person
reaction or behaviour can vary from one situation to another. The feedback that I received
from previous employers suggest that I can manage the negotiation process with success
but are times when I make a step backwards, when I lose confidence in the
information/product.
Can you identify any contradictions from your analysis above? For example, is there a
match between how you see yourself and how others see you, or not?
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