SHRM CP EXAM STUDY GUIDE
WITH COMPLETE SOLUTIONS
Career Planning - Answer-Actions & activities that individuals perform in order to give
direction to their work lives.
Brain drain - Answer-Exit of educated & skilled citizens from emerging & developing
countries for better paying jobs in develo...
Metrics - Answer✔✔-Performance parameters based on the relationship between 2 or more
measures.
Mission statement - Answer✔✔-Statement that specifies what activities an organization intends
to pursue and what course management has carted for the future; a concise statement of its
strategy.
Net profit margin - Answer✔✔-Ratio of net income (gross sales minus expenses and taxes) to
net sales.
Organizational culture - Answer✔✔-The basic beliefs and customs shared by members of an
organization that contribute to an organization's sense of its identity.
Income statement - Answer✔✔-Statement that reports revenues, expenses, and net income
(profit) for a specified period.
Lagging indicator - Answer✔✔-Type of metric that describes an activity that has already
occurred.
Leading indicator - Answer✔✔-Type of metric that describes an activity that can change future
performance and indicate higher degree of success in achieving strategic goals.
Liabilities - Answer✔✔-Organization's debts and other financial obligations.
Due diligence - Answer✔✔-Necessary level of care and attention that is taken to investigate an
action before it is taken.
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