Summary
Summary Nur 1020C Exam 2 Objectives
- Course
- NUR 1020C
- Institution
- Florida State College At Jacksonville
This is a comprehensive and detailed exam 2 objectives summary for Nur 1020c. *Essential Study Material!!
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Module 3 objectives:1. Describe the scope and categories of professional communication.
● Inter -personal Communication- This takes place between two or more people
○ Effective interpersonal communication Is essential to ensure patient safety.
● Intra -personal communication: Focuses on the needs and can influence a persons well
being.
● Positive self talk- internal conversation that provides motivation and encouragement.
(Used to build self esteem or confidence).
● Negative self talk: May damage the ability of an individual to achieve ones greatest
potential or to overcome adversity.
● Metacommunications - Consists of the factors that compromise the context of the
message:
○ Internal personal states
○ Environmental Stimuli
○ Contextual variables (Relationship between people communicating)
2. Define the phases of professional relationships.
● A helping relationship develops through on-going, purposeful interaction between a
nurse and a patient.
● *The focal point is the patient and the patients needs and concerns*.
● Orientation
1. Making introductions:
2. Observe, interview, assess the patient
● Working
1. Development of a contact or plan of care
2. Implementation of plan of care
3. Healthcare of collaboration
● Termination
1. Alert patient to closure of the relationship
2. Evaluate the outcomes
3. Conclude the relationship
3. Define and describe the concept of Technology and Informatics.
● Technology: The knowledge and use of tools, machines, materials, and processes used
to solve human problems.
● Informatics: The science that encompasses information science and computer science
to study the process, management, and retrieval of information.
4. Identify ways that technology and informatics impact health care.
● Help reduce errors
● Improve collaboration between professionals
● Improve communication
, 5. Discuss the uses of technology in health care.
● EHR
● EMR
● Barcode medication administration
● Computerized order input
● Computerized documentation
● Telehealth
● Patient portals
● Social media for support
6. Explain the importance of using standardized terminologies in electronic health records.
● Reduces confusion between healthcare providers and patients
● Helps reduce medication errors
7. Describe SBAR used in healthcare facilities.
● provides a framework for communication between members of the health care team
about a patient's condition.
● Situation: What is currently going on?
● Background: What caused the situation? What are some demographics of the patient
involved?
● Assessment: Subjective data
● Recommendation: Potential solutions
8. Define and describe the concepts of Care Coordination and Caregiving.
● Is a professional standard and an essential competency of a registered nurse.
● Everyone will need care at some point in life
● Is a set of activities purposefully organized by a team to facilitate the appropriate
delivery of services and information.
● Must be patient, centered, evidence based and efficient.
● Goals:
○ Improve and optimize care
○ Promote health and independence
○ Reduce unnecessary service utilizer
● There are two models of care coordination: Community based and Integrated
○ Community based: First emerged to manage home and community based
services. Does NOT address medical care.
■ For children and teens these models include school based services.
■ The care provided in community- based models is usually to support
activities of daily living and to promote independence rather than skilled
care.
○ Integrated models: Combine both acute and long term health care. Social
support, and community services to provide evidence based, clinical, and non
clinical healthcare needs to the people within the community.
■ Holistic, patient-centered, family focused care.
● Caregiving:
○ Is a multidimensional concept that encompasses the action or process of helping
those who are suffering.
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