LSUS MHA 702 Ch 15
The best time to address a problem is
before it becomes a problem.
Prevention should be practiced
whenever possible
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Prevention reduces
stress and improves morale
Employees ______________________ deserve a department manager's visible attention.
tardiness & absenteeism
____________________ helps to minimize or avoid problems.
Conscientious & common-sense management
Issues of employee ___________________ are pervasive.
privacy & confidentiality
The conflict usually amounts to _________________ vs. __________________.
individual rights; business needs
,The rights of _______________________________ have been a growing concern in American
society.
individuals to privacy & confidentiality
Since September 11, 2001, the government has been responding to
monitor individuals and their movements.
Apprehension about ___________________ is also growing.
how the government might use information
Businesses are widely perceived as ___________________________________________ as
they attempt to know more about the people they (seek to) employ.
exercising their legal right to review computers & electronic documents and to monitor
telephone conversations
Employees are increasingly open (and frankly, careless) with the
________________________________________, often to their own detriment.
details of their personal lives being detailed openly on social media
Employees expect that their __________________________ will be protected.
privacy
When individuals seek employment, work orgs. want information about
_____________________________________.
past and present employers and other references.
Employees continue to grow more sensitive to the issue of _________________________, but
at the same time they perceive that organizations are delving continually deeper into their
personal lives.
privacy rights
Many people believe in orgs. ask for more _______________________________ than is
legitimately needed.
personal information
, "It is the right to be free from the unwarranted appropriation of one's personality, the publicizing
of one's private affairs with which the public has no legitimate concern, or the wrongful intrusion
into one's private activities, in such a manner as to outrage or cause suffering, shame or
humiliation to a person of ordinary sensibilities."
Petrocelli
Individual rights are continually ________________________________, especially concerning
people in occupations having responsibility for public health and safety.
giving way to perceived needs for drug testing
___________________________________________ represents a constant collision of
individual rights with the need to know information about people seeking treatment and
coworkers.
AIDS and testing for the presence of HIV
The controversy (AIDS) was largely responsible for
__________________________________________ under which all bodily fluids are regarded
as potentially hazardous.
adopting universal precautions
Most controversies over employee information and management involve
___________________________________________________.
business needs compared to employee expectations of privacy.
Adverse reactions to the routine use of ____________________________ led to passage of the
Employee Polygraph Protections Act of 1988.
polygraph (lie detector) tests
____________________________________________ was the first major law to have a
significant bearing on individual privacy, followed by the Privacy Act of 1974.
Title VII of the Civil Rights Act of 1964
_____________________________________ ensures record confidentiality, guarantees
employees the right to examine their personnel files, and requires that no information be
disclosed without the consent of affect employees.
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