Organizational Behavior - Answer-the study of human behavior in orgs
Smart Workforce(s) - Answer-communities of action whose members tackle constantly shifting projects while sharing knowledge and skills to solve real and complex problems ---> collective, powerful brain
OB is an interdisci...
MAN320F Unit 1 Exam Questions and
Answers
Organizational Behavior - Answer-the study of human behavior in orgs
Smart Workforce(s) - Answer-communities of action whose members tackle constantly
shifting projects while sharing knowledge and skills to solve real and complex problems
---> collective, powerful brain
OB is an interdisciplinary body of knowledge with strong ties to... - Answer-- sociology,
anthropology, psychology
- economics, political science (social science)
Independent Variables - Answer-presumed causes that influence dependent variables
Dependent Variables - Answer-outcomes of practical value and interest that are
influenced by IV
5 types of scientific research methods in OB (5)? - Answer-1. Field Studies: in real-life
org settings
2. Lab Studies: in controlled and simulated settings
3. Case Studies: in depth in single cases
4. Survey Studies: surveys in sample pops
5. Meta Analyses: stats pool diff studies together
Contingency Thinking - Answer-seeks ways to meet the needs of different management
situations
Evidence Based Management - Answer-uses hard facts and empirical evidence to
make decisions
- In OB, best demonstrated as contingency thinking
Cultural differences can affect such things as: (5) - Answer-1. ethical behavior
2. motivation
3. job satisfaction
4. leadership styles
5. negotiating tendencies
Learning - Answer-an enduring change in behavior that results from experience
Lifelong Learning - Answer-process of continuous learning from everyday behavior
Organization - Answer-a collection of people working together to achieve a common
purpose
, Open Systems - Answer-transform hum and material resource inputs into finished
goods/services
- creates VALUE if everything works correctly
Complex Adaptive Systems - Answer-interact with and adapt to environment to survive
Stakeholders - Answer-people and groups with an interest or stake in the performance
of an org
EX: customers, employees, owners, suppliers, community, future/present generation,
regulators
Organizational Culture - Answer-a shared set of beliefs and values within an org
Organizational Climate - Answer-represents shared perceptions of members regarding
what the org is like in terms of management policies and practices
"Fit" - Answer-the match of the internal environment and individual characteristics
- ppl with good fit --> confidence and satisfaction
- ppl with bad fit --> dissatisfaction, stress, anger
Workforce Diversity - Answer-describes how people differ on attributes such as race,
age, ethnicity, gender, physical ability, and sexual orientation
Multiculturalism - Answer-an attribute of orgs that emphasizes pluralism and genuine
respect for diversity and individual differences in the workplace
Organizations benefit when the variety of ideas and perspectives of a diverse work-
force help them deal with complexity through ______________ and ____________. -
Answer-innovation and adaptability
Inclusion - Answer-the degree to which an orgs culture respects and values diversity
and is open to anyone who can perform a job, regardless of their diversity attributes
- key issue in any org
Manager - Answer-a person who supports the work efforts of other people
Effective Manager - Answer-helps other people achieve high levels of both performance
and satisfaction
Task Performance - Answer-the quality and quantity of work produced
Job Satisfaction - Answer-a positive feeling about one's work and work setting
The Management Process - Answer-involves fulfilling the 4 responsibilities of planning,
organizing, leading, and controlling
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller lectknancy. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $10.49. You're not tied to anything after your purchase.
