Having the formal authority to approve or deny employees requests for job transfers, equipment purchases, overtime, or personal time off are examples of a manager's legitimate power. - Answer-True
In today's environment, research shows that managers and team leaders spend relatively little time ...
MAN320F Quiz 3 Exam Questions and
Answers
Having the formal authority to approve or deny employees requests for job transfers,
equipment purchases, overtime, or personal time off are examples of a manager's
legitimate power. - Answer-True
In today's environment, research shows that managers and team leaders spend
relatively little time dealing with conflicts. - Answer-False
Accommodation is a conflict management strategy may be used when an issue is trivial.
- Answer-False
The five stages of team development are forming, storming, norming, performing, and
adjourning - Answer-True
Team performance can suffer when: - Answer-1. goals are unclear
2. goals are too focused on individual-level accomplishments
3. resources are inefficient to accomplish the task
4. when goals are insufficiently challenging
Ralph makes it a point to always offer help in technical areas in which he is skilled and
knowledgeable. His subordinates trust his judgment, and follow his direction. What type
of power is Ralph exerting? - Answer-Expert power
All of the following are types of position power EXCEPT - Answer-statutory power
Groupthink can be avoided by doing all of the following EXCEPT - Answer-having the
leader express his/her preference for a particular course of action
The potential advantages of group decision making include more knowledge and
expertise being applied to the problem, more alternative being considered, greater
understanding and acceptance of the final decision, and more commitment among
group members to making the final decision work. - Answer-True.
When a team achieve its performance goals regarding quantity, quality, and timeliness
of work results, the ________ characteristic of team effectiveness is being
demonstrated. - Answer-task performance
There are six principles of persuasion. They are: - Answer-Commitment and
consistency, social proof, liking, reciprocity, scarcity, and authority
Len emphasizes cooperation and assertiveness in dealing with conflict situations in his
department. Differences are worked through together so that everybody's concerns are
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