Cigna Compliance Exam 2024 Latest Update
Actual Exam QUESTIONS AND DETAILED
CORRECT ANSWERS | A+ GRADE
STUDYGUIDE
What is the first step if the SDAC committee determines a
violation is founded?
The agent will be suspended.
The agent will be required to participate in a Ride-Along.
The agent will be required to undergo remediation.
The agent will be terminated. Correct Answer The agent
will be required to undergo remediation
Brandon, a sales agent completed the review of Cigna
policies and procedures and signed the attestation to
comply last year. Will Brandon be required to complete the
review and attestation again this year?
All sales agents of Cigna are contractually obligated to
review and abide by the policies and procedures and sign
an attestation yearly.
Only direct employees of Cigna are contractually obligated
to review the policies and procedures and sign an
attestation yearly.
Cigna does not have any policies, procedures reviews,
and/or attestation requirements for broker agents.
No, the attestation is only a one-time requirement and is
not required yearly. Correct Answer All sales agents of
Cigna are contractually obligated to review and abide by
the policies and procedures and sign an attestation yearly.
, Kate, a broker sales agent, suspects a disclosure of a
member's PHI and decides to report her suspicion to the
privacy officer. Turns out after investigation that there
really was no disclosure of PHI. Which of these options
appropriately describes her actions?
She did the right thing; reasonable suspicions of
disclosure of PHI should be reported.
She should have been a bit more restrained. She ended
up wasting the investigators' time.
She should have made certain that there was a disclosure
before reporting.
She should have reported only to her manager, never to
the privacy officer. Correct Answer She did the right thing;
reasonable suspicions of disclosure of PHI should be
reported.
Which of the following best describes the term "minimum
necessary" in reference to PHI?
Use only the minimum PHI necessary to conduct
business.
Minimize how many times PHI can be shared within a
month.
Minimize delays when PHI is requested.
Distribute PHI to the minimum number of requestors.
Correct Answer Use only the minimum PHI necessary to
conduct business.
Cigna provides well-publicized disciplinary standards.
Which of the following represents all the disciplinary
actions that employees, contracted agents, and
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