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Administrative Health Assistant (NRCAHA) Chapter 1 well answered already passed (14)
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Administrative Health Assistant (NRCAHA) Chapter 1 well answered already passed (14)
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Administrative Health Assistant(NRCAHA) Chapter 1 well answered
already passed (14)
The postage class most used in the medical office is:
A: Priority mail
B: First class mail
C: Second class mail
D: Third class mail - correct answer ✔✔B: First Class Mail
Staff meetings should be used to do all of the following EXCEPT:
A: Share information about changes in office practice or procedures
B: Discuss ways to improve patient satisfaction
C: Encourage staff to take advantage of opportunities to improve skills
D: Have a forum to discuss employee complaints - correct answer ✔✔D: Have a forum to discuss
employee complaints
When supplies which have been newly ordered arrive in the office, they should be:
A: Kept in the reception area until there is time to put them away
B: Checked against the packing slip to make sure that everything that has been ordered has arrived
C: Put in front of the supplies already in the storage area
D: All of the above - correct answer ✔✔B: Checked against the packing slip to make sure that everything
that has been ordered has arrived
The device that allows the computer operator to manipulate the cursor without using the arrow keys is
the:
A: Mouse
B: Graphic user interface
, C: Modem
D: Monitor - correct answer ✔✔A: Mouse
The programs that allow the computer operator to perform various tasks are:
A: Microcomputer chips
B: Motherboards
C: CPU's
D: Applications Software - correct answer ✔✔D: Applications software
When an insurance claim is filed electronically, the protocol used is called electronic:
A: Transaction
B: Payment
C: Filing
D: Data Interchange - correct answer ✔✔D: Data Interchange
The purpose of infection control systems is to:
A: Comply with state regulations
B: Determine how disease is transmitted
C: Prevent the spread of disease
D: Maintain a high level of cleanliness - correct answer ✔✔C: Prevent the spread of disease
The process of testing and adjustment of test equipment is known as:
A: Control
B: Calibration
C: Verification
D: Precision - correct answer ✔✔B: Calibration
Infection control is a term that is applied to:
A: Wound cleaning
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