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HRM2605 Assignment 6 (COMPLETE ANSWERS) Semester 2 2024 - DUE 25 October 2024
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HRM2605 Assignment 6 (COMPLETE ANSWERS) Semester 2 2024 - DUE 25 October 2024
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,HRM2605 Assignment 6 (COMPLETE ANSWERS)Semester 2 2024 - DUE 25 October 2024; 100%
TRUSTED Complete, trusted solutions and
explanations.
QUESTION 1 [25 marks] Read the following scenario and then
answer the questions that follow. Godfrey Makobane is the
plant manager of a light assembly plant in Cape Town.
Approximately a year ago, Melvin Alers, the plant manager from
a similar facility in Gauteng, visited the Cape Town plant. During
the visit, the two managers compared various metrics, including
absenteeism and turnover rates. Melvin's plant reported an
average absenteeism and turnover rate of 5% each. In contrast,
Godfrey discovered that his Cape Town plant had much higher
rates: 10% absenteeism and 12% turnover. Concerned about
these discrepancies, Godfrey met with his HR manager, Ms
Amusa, and his two supervisors to address the issue. During the
meeting, Nomvuyo Bekwa, one of the supervisors, suggested
that there might be a connection between job satisfaction and
the high rates of absenteeism and turnover at the Cape Town
plant. A consultant was hired to investigate further, and a job
satisfaction survey was administered to the Cape Town
employees. The results of the survey were summarised as
follows: Job Satisfaction category Percentage (%) of satisfied
employees (Happy) Percentage (%) of dissatisfied employees
(unhappy) The job itself 40% 60% Relationships with co-workers
49% 51% Immediate supervisor 45% 55% Career
development/promotions 37% 63% Compensation and benefits
, 20% 80% The work environment 35% 65% Godfrey was
surprised by the low levels of job satisfaction reflected in the
survey results, which were far below what he had anticipated
for the plant's first assessment of employee satisfaction. 1.1 As
the consultant who administered the job satisfaction survey,
interpret the findings in the table and provide Godfrey with
detailed feedback. In your response: 1.1.1 Discuss each job
satisfaction category, explaining possible reasons for the
dissatisfaction indicated in the survey results. (6) HRM2605:
Assessment 06 Semester 02 (2024) 8 © UNISA 2024 1.1.2
Conclude your feedback by summarising the four categories
with the highest levels of dissatisfaction among employees. (4)
1.2 From a line manager’s perspective, suggest possible
solutions to improve employees’ job satisfaction and morale
and reduce employee turnover and absenteeism. In your
answer, identify [5 marks] and discuss [5 marks] five HR
functions or processes that must be implemented or enhanced
to address the identified issues and improve job satisfaction.
(10) 1.3 What are the potential consequences for the Cape
Town branch if Godfrey does not address the challenges and
fails to improve employees’ job satisfaction? (5)
1.1.1 Job Satisfaction Categories: Interpretation and Reasons
for Dissatisfaction
The job itself: Only 40% of employees are satisfied, while
60% are unhappy. The dissatisfaction may stem from
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