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deomi phase 2 exam retake questions and answers
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deomi phase 2 exam retake questionsand answers
conflict as a perception - Answers -"Conflict is a belief or understanding that one's own
needs, interests, wants, or values are incompatible with someone's else
conflict as a feeling - Answers -involves an emotional reaction to a situation or
interaction that signals a disagreement of some kind
Conflict as Action - Answers -"Conflict also consists of the actions that we take to
express our feelings, articulate our perceptions, and get our needs met in a way that
has the potential for interfering with someone else's ability to get his or her needs met.
Power-based approach - Answers -do what I want because I have the power to reward
you or punish you in some way
- destructive, violent
- disruptive, costly
Rights-based approach - Answers -the law requires you to do what I want
-uses some established structure
- law, policy requlation or procedure
principle-based approach - Answers -give me what I want because it is the right thing to
do.
- asserting a moral right to a certain outcome
- appeal to what is fair, reasonable, or just
manipulation based approach - Answers -you would be better at this project, so I'll take
the other project
- destructive or constructive
intrest based approach - Answers -let me explain to you why I want what I want
- collaborative
-discuss needs rather than impose a solution
, what are facilitator actions - Answers -- consider the needs, wants, desires, of each
person
- sorts and reviews the information you have
-seeks the information that you do not have
- considers the environment
- clarify thier viewpoints
-
primary dimensions of diversity - Answers -age,
ethnicity,
gender,
mental or physical abilities,
race,
sexual orientation
income
class
spiritual beliefs
Secondary Dimensions of Diversity - Answers -Education
family status
military status
military status
political beliefs
first language
cognitive style
work experience
work style
geographic location
Defintion of Secondary Dimensions of Diversity - Answers -additional elements outside
the core with some being quite permanent and others receding or changing over time
(Covert)
Defintion of primary dimensions of diversity - Answers -These dimensions are more
immediately obvious to others and are ones over which we have little control. (overt)
experience of inclusion: - Answers -is the individual experience, which is the foundation
of inclusion. So, when individuals feel safe, trusted, accepted, respected, supported,
valued, fulfilled, engaged and authentic in their working environment, both as individuals
and as members of particular identity groups, then individual inclusion has been
achieved
Individuals. - Answers -support
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