DEOMI-Test 2-Communicating across
differences Questions and Answers
What term is used to describe a process of exchanging, negotiating, and mediating
one's cultural differences through language, nonverbal gestures, and space-
relationships - Answers -Cross cultural communication
What is the difference between stereotypes and generalizations - Answers -A
stereotype is an ending point, and no effort is made to ascertain whether it is
appropriate or correct; whereas a generalization serves as a starting point to learn more
What accounts for the greatest amount of influence on how we communicate with the
opposite sex - Answers -Gender roles
According to research, what are some differences in how men and women
communicate - Answers -Men focus on statistics and relate by sharing stories to one up
each other. Women tend to share experiences to show commonality and build off each
other's discussion points
Which generations communication style is characterized as being not connected to an
organization; focused on my micro subjects and personal expression of style work -
Answers -X ers (generation X - born 1960 to 1980)
Identify factors that impact cross-cultural communication - Answers -Perspectives,
practices, and products
Identify factors that impact cross-gender communication - Answers -Childhood gender
communication, brain wiring and gender, and gender tendencies
Identify factors that impact cross-generational communication - Answers -Generation
types, communication styles, and feedback styles
Identify factors that impact cross-cultural communication - Answers -Perspectives,
practices, and products
Identify the strategies to improve communication across differences - Answers -
Listening, speaking, observing, patience, and flexibility
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