SHRM - SCP Learning System Book:
Organization
HR's Strategic Role - ANS Participation in creating the organization's strategy
Aligning the HR strategy with the organization's strategy
Supporting other functions in their strategic role
HR's Administrative Role - ANS Using technology to capture and analyze data and reduce
transaction time
Focusing on core capabilities & outsourcing low strategic value tasks
HR's Operational Role - ANS Knowledge management
Targeted talent acquisition and development
Incentive systems
Employee engagement programs
What does the McKinsey 7-S Framework support? - ANS Organizational development
intervention
McKinsey 7-S Framework - ANS Strategy
Shared Values
Structure
Systems
Staff
Skills
Style of Leadership
Service Level Agreement - ANS The output an customer can expect
Executive Management Structure - ANS Human Resources
Finance and Accounting
Marketing and Sales
Research and Development
Operations
,Information Technology
Executive Management and Board of Directors - ANS Develop and communicate strategy
Control financial resources
Manage stakeholder relationships
Lead strategy
Model M/V/V
Finance and Accounting - ANS Manage operating and capital expenditure budgets
Financial analysis
Manage short and long-term investments and borrowing
Marketing and Sales - ANS Responsible for marketing and selling products to customers
Marketing 4P's - ANS Price
Product
Promotion
Place
Research and Development - ANS Responsible for new product design and development for
future revenue
How HR supports Executive Management - ANS Contribute to the development of
organizational strategy
How HR supports Finance and Accounting - ANS Plan and monitor annual budgets, manage
relationships with suppliers, ethics training, risk prevention, and support audits
How HR supports Research and Development - ANS Sourcing candidates and developing
attractive compensation plans for skilled workers and protect intellectual property
Operations - ANS Develops, produces, and delivers products and services to customers
How HR supports Operations - ANS Analyze data, manage gaps in resources, union matters,
employee relations issues, compliance and safety
Information Technology - ANS Manages the storage, access, exchange, and analysis for
information across the enterprise through hardware and software systems
How HR supports IT - ANS Sourcing candidates and developing attractive compensation plans
for skilled workers and develop technology use policies
HR Team Members - ANS Leaders
Managers
, Specialist
Generalists
HR Business Partners
Leader (CHRO/VP/Director) - ANS Focused on Organizational and HR strategy
HR Managers - ANS Responsible for leading HR units (ER, TA, OD) and provide input on the
Leaders strategy
HR Specialists - ANS Functional experts who support the advancement of the HR strategy
HR Generalists - ANS HR practitioners proficient in all areas of HR that provide sound advice
and direction to employees and managers
May also be embedded within countries or business units
HR Business Partners - ANS More experiences generalists assigned to business units to
represent HR; key to demonstrating HR's value in the organization
Centralized Human Resources - ANS All HR personnel located within the HR department at
headquarters and from there delivering services to all parts of the organization
Pros of Centralized HR - ANS More control and consistency across the organization
Cons of Centralized HR - ANS Inhibits flexibility and responsiveness and can decrease
effective communication
Decentralized Human Resources - ANS Strategy and policy may still be made at HQ with HR
staff embedded withing various business functions carrying out the required activites
Pros of Decentralized HR - ANS Allows for more direct contact between HR and other functions
and facilitates communication and responsiveness
Cons of Decentralized HR - ANS Lack of consistency among HR policies and practices
Functional Human Resources - ANS HQ HR is staffed with specialists who craft policies. HR
Generalist embedded in BU's implement the policies, adapt them as needed, and interact with
employees
Dedicated Human Resources - ANS HQ HR articulates basic HR values, develops tools, and
creates programs. HR functions embedded in BU's develop local policies and practices.
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