Summary
Summary entire book Richard L. Daft, Organization Theory & Design
This is a comprehensive and easy to read summary of the entire book by Daft. All chapters in a logical order in easy to understand English.
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,Organization Theory andDesign Chapter 1
Organization Theory is a theory how and why organizations are
designed the way that they are, who creates and authorizes the design
and may also explore alternative designs.
What are organizations:
• Social entity > an organisation is made of people.
• Goals > and the process of completing these goals.
• Designed as deliberately structured and coordinated activity systems.
• Linked to an external environment.
• Not static but dynamic
A good organizational theory isn’t the only thing which makes an
company successful.
Zald and Hasenfeld: The wrote ‘a theoretical framework’. Which
describes the political economy of organizations.
• Polity/political system of an organization:
The constitution/ fundamental norms, of the organization and the
system of authority, power, and influence.
• Economy/ economic structures and processes of the organization:
The system for processing and transforming raw materials into the
goods and services that the organization produces.
Organizations have to deal with challenges:
• Globalization:
With new technology and communications people all around the
world can more easily exert influence in organizations. Markets,
technologies and organizations are becoming increasingly
interconnected.
• Ethics and Social Responsibility:
Organizations have to maintain high standards. For companies it’s
becoming increasingly important to become ecological sustainable
and they have a social responsibility of don’t get involved with
financial scandals.
• Responsiveness:
Organizations have to respond very quickly to environmental
changes, organizational crises and shifting customer
expectations.
The financial basis of today’s economy is information. Intangible
assets become more important than tangible assets. Knowledge
and investments become more important than tangible assets.
• The Digital Workplace:
Organizations have to keep up with today’s technology-driven
workplace. Organizations have been flooded by information
technology that affects how they are designed and managed.
• Diversity:
In today’s organizations there is more diversity in employees (age,
gender, ethic). This brings a variety of challenges and the
,accepting of diversity.
1
, Organizations can be; multinational corporations, family owned
business, service providers, banking, medical services, for-profit/non-
profit.
The main difference between for-profit and non-profit organizations
is that the activities of managers in for-profit organizations are directed
primarily at producing goods and services in a way that retains the
confidence of shareholders. Managers in non-profits do not face this
particular constraint.
Other differences:
• Difficulty of securing funding or raising capital.
• Competing with profit-making businesses.
• The distinctive characteristics of non-profit organizations.
The importance of organizations
• They bring together resources to generate wealth from the
production of goods and services purchased by customers. (To
desire their goals and outcomes).
• They produce goods and services.
• They facilitate innovation
• They harness modern manufacturing, service and information technologies
• They adapt to and influence a changing environment
• They create value
• They accommodate ongoing challenges of diversity, ethics and the
motivation and coordination of employees.
Organization Theory A macro approach to organizations that analyses the whole
organization as a unit.
Chapter 2
Different perspective on organizations:
2
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