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HRM2605 Assignment 6 Semester 2 2024 - DUE 25 October 2024
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HRM2605 Assignment 6 Semester 2 2024 - DUE 25 October 2024 QUESTIONS WITH DETAILED ANSWERS
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, HRM2605 Assignment 6 Semester 2 2024 - DUE 25 October 2024QUESTION 1 [25 marks]
Read the following scenario and then answer the questions that follow. Godfrey
Makobane is the plant manager of a light assembly plant in Cape Town. Approximately
a year ago, Melvin Alers, the plant manager from a similar facility in Gauteng, visited the
Cape Town plant. During the visit, the two managers compared various metrics,
including absenteeism and turnover rates. Melvin's plant reported an average
absenteeism and turnover rate of 5% each. In contrast, Godfrey discovered that his
Cape Town plant had much higher rates: 10% absenteeism and 12% turnover.
Concerned about these discrepancies, Godfrey met with his HR manager, Ms Amusa,
and his two supervisors to address the issue. During the meeting, Nomvuyo Bekwa, one
of the supervisors, suggested that there might be a connection between job satisfaction
and the high rates of absenteeism and turnover at the Cape Town plant. A consultant
was hired to investigate further, and a job satisfaction survey was administered to the
Cape Town employees. The results of the survey were summarised as follows: Job
Satisfaction category Percentage (%) of satisfied employees (Happy) Percentage (%) of
dissatisfied employees (unhappy) The job itself 40% 60% Relationships with co-workers
49% 51% Immediate supervisor 45% 55% Career development/promotions 37% 63%
Compensation and benefits 20% 80% The work environment 35% 65% Godfrey was
surprised by the low levels of job satisfaction reflected in the survey results, which were
far below what he had anticipated for the plant's first assessment of employee
satisfaction.
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