COA chapter 20 Correct Questions & Answers(GRADED A+)
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COA chapter 20
Institution
COA Chapter 20
The ophthalmic medical assistant is at home. A neighbor comes by with a swollen, painful bump on his eyelid and asks what he should do. What is the best course of action for the assistant to take?
a) Explain that an ophthalmic medical assistant cannot diagnose conditions or recommend treatments ...
COA chapter 20 Correct Questions &
Answers(GRADED A+)
The ophthalmic medical assistant is at home. A neighbor comes by with a swollen, painful bump on
his eyelid and asks what he should do. What is the best course of action for the assistant to take?
a) Explain that an ophthalmic medical assistant cannot diagnose conditions or recommend
treatments but can help him get an appointment with the doctor.
b) Advise him to apply warm compresses and get him an appointment with the doctor as soon as
possible.
c) Advise him to apply warm compresses and make an appointment if the problem doesn't resolve.
d) Give him a sample of the medication the assistant had in hand for a family member who had a
similar condition and assist him in getting an appointment the next day. - ANSWERa) Explain that an
ophthalmic medical assistant cannot diagnose conditions or recommend treatments but can help
him get an appointment with the doctor.
A daughter who usually accompanies her mother to all exams is unable to attend a follow-up
glaucoma visit calls and asks the ophthalmic medical assistant for an update on her mother's
condition. What should the ophthalmic medical assistant do?
a) Give her a full update and make a note in the mother's record.
b) Share information only if a current, signed permission to communicate is available in the medical
record.
c) Tell her to speak with her mother for updated information.
d) Refer the call to the ophthalmologist. - ANSWERb) Share information only if a current, signed
permission to communicate is available in the medical record.
What should the ophthalmic medial assistant do first after escorting a new patient to the
examination room?
a) Obtain the medical history and chief complaint.
b) Introduce herself or himself and explain what she or he will be doing before the patient sees the
doctor.
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