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HRM2605 Assignment 6 Semester 2 2024 - DUE 25 October 2024
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HRM2605 Assignment 6 Semester 2 2024 - DUE 25 October 2024 QUESTIONS WITH ANSWERS
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, HRM2605 Assignment 6 Semester 2 2024 - DUE 25 October 2024QUESTION 1 [25 marks]
Read the following scenario and then answer the questions that follow. Godfrey Makobane is the
plant manager of a light assembly plant in Cape Town. Approximately a year ago, Melvin Alers,
the plant manager from a similar facility in Gauteng, visited the Cape Town plant. During the
visit, the two managers compared various metrics, including absenteeism and turnover rates.
Melvin's plant reported an average absenteeism and turnover rate of 5% each. In contrast,
Godfrey discovered that his Cape Town plant had much higher rates: 10% absenteeism and 12%
turnover. Concerned about these discrepancies, Godfrey met with his HR manager, Ms Amusa,
and his two supervisors to address the issue. During the meeting, Nomvuyo Bekwa, one of the
supervisors, suggested that there might be a connection between job satisfaction and the high
rates of absenteeism and turnover at the Cape Town plant. A consultant was hired to investigate
further, and a job satisfaction survey was administered to the Cape Town employees. The results
of the survey were summarised as follows: Job Satisfaction category Percentage (%) of satisfied
employees (Happy) Percentage (%) of dissatisfied employees (unhappy) The job itself 40% 60%
Relationships with co-workers 49% 51% Immediate supervisor 45% 55% Career
development/promotions 37% 63% Compensation and benefits 20% 80% The work environment
35% 65% Godfrey was surprised by the low levels of job satisfaction reflected in the survey
results, which were far below what he had anticipated for the plant's first assessment of
employee satisfaction.
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