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DEOMI Exam 2, 19-1, Group 1 questions and answers.
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DEOMI Exam 2, 19-1, Group 1 questions and answers.
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DEOMI Exam 2, 19-1, Group 1questions and answers
Factors that impact Communication Across Differences - answer
Slang language usage
World views
Religion
Cultural background
Stereotypes
Race
Gender
Generational differences
Slang, different world views, and stereotypes best describes what
concept? - answer Factors that impact Communication Across
Differences
What is meant by impact vs. intent? - answer Occurs when the
impact of the communication is negative.
What is cross-cultural communication? - answer a process of
exchanging, negotiating, and mediating one's cultural differences
Why is it important to understand cultural tendencies in cross-
cultural communication? - answer improves your ability to adapt
and successfully communicate
what are some of the differences in how men communicate? -
answer tend to share stories to "one-up" each other
,tend to talk more at meetings
move to problem solving right away
assertive/aggressive style
what are some of the differences in how women communicate? -
answer tend to share experiences to show commonality
passive/assertive style
make sure there is more equality
more collaborative approach
Which generation's communication style is characterized as being
casual and direct with an eagerness to please? - answer
Generation Y, Millennials (born 1982-Present)
When it comes to loyalty, which generation has a tendency to be
loyal to individual career goals? - answer Generation X (born 1961-
1981
When communicating across differences, what are some things you
can do to improve lines of communication? - answer Learn from
generalizations about others
Don't assume that there is only one right way
Don't assume others are wrong
Listen actively and empathetically
Stop, suspend judgment
Be aware of power imbalances
When communicating across differences, what are some things you
can do to improve conditions for understanding? - answer
Attentive listening
Positive speaking
, Observation
Patience
Flexibility
What is often at the root of communication challenges? - answer
Culture
What are some Cultural Tendencies? - answer Personal Space
Eye Contact
Speaking Volume
Touch
Smiling
Facial Control
Time
Silence
Agreement
Definition of Sex - answer refers to a person's biological status and
is typically categorized as male, female, or
intersex
Definition of Gender - answer refers to the attitudes, feelings, and
behaviors that a given culture associates with
a person's biological sex
When do gender communication differences begin? - answer during
childhood
Researchers have identified four types of generations, what are
they? - answer Traditionalists (born 1925-1942)
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