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WGU Introduction to Information Technology Exam 409 Questions with Verified Answers,100% CORRECT
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WGU Introduction to Information Technology Exam 409 Questions with Verified Answers
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WGU Introduction to Information Technology Exam 409Questions with Verified Answers
What are the 3 components of IT (M1) - CORRECT ANSWER Hardware, Software,
Users
What are the 3 categories of Software (M1) - CORRECT ANSWER Operating
Systems, Programming, Data bases
Define: System (M1) - CORRECT ANSWER A combination of independent parts all
working together to accomplish a certain goal
Define: Hardware Components (M1) - CORRECT ANSWER The structure of
computers and their peripherals
How does IT Support Business? (6 answers) (M1) - CORRECT ANSWER 1.
Communication, internal and external
2. Sharing of resources
3. Facilitating integration of departments
4. Management of information
5. Securing company/employee information
6. Ensuring organization runs ethically
Define Information Technology (M2) - CORRECT ANSWER Technology used in
creating, maintaining, and making information accessible
What is an administrator? (M2) - CORRECT ANSWER The person/people in charge
of a portion of IT Infrastructure
What is a System Administrator (M2) - CORRECT ANSWER 1. Most common role
2. The process of maintaining the operating system of a computer system
What are some common tasks of a System Administrator (M2) - CORRECT
ANSWER 1. Account Management
2. Password management
,3. File protection management
4. Installing and configuring and troubleshooting
5. Providing training and support
6. Performing system-level programming
7. Security
What does a Network Administrator do? (M2) - CORRECT ANSWER 1. Involves all
aspects of the computer network
2. Laying down cables
3. Making physical connections to the network
4. Working with network hardware
What does DBMS stand for? (M2) - CORRECT ANSWER Database Management
Systems
What is the role of a Database Administrator? (M2) - CORRECT ANSWER Focus on
design, development, and support of DBMS
Define: Device Driver (M2) - CORRECT ANSWER A program designed to control a
device (i.e. printer)
What is the role of a Web Administrator? (M2) - CORRECT ANSWER To maintain
and develop websites
What is another name for a Web Administrator (M2) - CORRECT ANSWER
Webmaster
What is the role of IT Support? (M2) - CORRECT ANSWER Training and help desk
What are the 5 necessary skills for IT personnel? (M2) - CORRECT ANSWER 1.
Troubleshooting and problem solving
2. Knowledge of operating systems
3. System level programming
4. System security
5. Hardware
,What is the relationship of data and information (M3) - CORRECT ANSWER 1. Raw
data are input
2. Processed data (information)/interpreted data are output
What should be considered of data and information from an IT perspective (6
answers) (M3) - CORRECT ANSWER 1. How information should be stored
2. How/if information should be transmitted
3. Which process to use to transform data into information
4. How information should be viewed/viualized
5. Requirements for assuring accuracy of data and information
6. Requirements for assuring accessibility of data and information
What does DIKW stand for (M3) - CORRECT ANSWER Data, Information,
Knowledge, Wisdom
Define DIKW Hierarchy (M3) - CORRECT ANSWER The transformation of data to
information to knowledge to wisdom
What does data in the DIKW hierarchy mean? (M3) - CORRECT ANSWER Signals
What is the information in the DIKW Hierarchy (M3) - CORRECT ANSWER The
inference of data
What is the knowledge in the DIKW Hierarchy? (M3) - CORRECT ANSWER
Information put to use; the result of experience gained from using information
What is the Wisdom in the DIKW Hierarchy? (M3) - CORRECT ANSWER The social
setting to knowledge; understanding the "why"; only comes from knowledge and
experience
Define: Information Systems (M3) - CORRECT ANSWER A collection of data and
information used to support management of an organization
Technological components and human resources that enable storage, assembly,
and processing of data and delivery of information
What are the 5 characteristics of quality data? (M3) - CORRECT ANSWER 1.
Relevance - data must apply directly to the decision being made
, 2. Timliness
3. Thoroughness - must be complete
4. Accuracy
5. Reliability
Define: Computer (M4) - CORRECT ANSWER electronic equipment capable of
running programs, interacting with a user (input-output devices), and storing data
What are the 4 functions of a computer? (M4) - CORRECT ANSWER Input,
Processing, Output, Storage
What is IPO or IPO+S? (M4) - CORRECT ANSWER The Input-Processing-Output-
Storage Model
Define: Computer System (M4) - CORRECT ANSWER A collection of components
that work together to meet the needs of the user
What are the 3 components of a computer system? (M4) - CORRECT ANSWER
Hardware, Software, Network
What are some examples of external hardware? (M4) - CORRECT ANSWER
Monitor, mouse, printer, keyboard, case
What are some examples of internal hardware? (M4) - CORRECT ANSWER CPU,
Memory, Harddrive
What are some examples of Network Hardware? (M4) - CORRECT ANSWER
cables/wiring connecting computers, devices that transmit information
What are the 2 types of software? (M4) - CORRECT ANSWER Systems software
and application software
Define: Systems Software (M4) - CORRECT ANSWER Operating systems and
utilities that enable computers to function
Define: Applications Software (M4) - CORRECT ANSWER Software that does real
work for end users (word processors, spreadsheets, etc)
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