BUSM Management Final Exam Questions With Solutions
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Course
BUSM
Institution
BUSM
BUSM Management Final Exam Questions
With Solutions
Green Earth, an environmental organization in Oklahoma, recently recruited Phyllis Galvan as a
project coordinator. Galvan's manager has noticed that ever since she has joined, she has been
extremely positive about her work and takes up chal...
BUSM Management Final Exam Questions
With Solutions
Green Earth, an environmental organization in Oklahoma, recently recruited Phyllis Galvan as a
project coordinator. Galvan's manager has noticed that ever since she has joined, she has been
extremely positive about her work and takes up challenges without complaining. In addition, she
maintains a positive ambience by helping out colleagues and smiling at everyone she interacts
with. Her behavior has had a positive effect on her colleagues, who have started behaving in a
similar manner. Which of the following concepts is demonstrated in this example?
emotional contagion
If you have the ability to understand how others feel, even without being told, you have the
ability to show empathy.
George is trying to teach his two-year old son to gently pet their cat. George softly strokes the
animal and every time his son does the same, he rewards him with kind words like "good job!"
The child is very attentive during the process and claps his hands when his father praises him.
Which motivation theory is George using with his son? operant conditioning theory
_______ occurs in teams when individuals believe that others will do the work for them, that
their lack of efforts will go undetected, or that they will be the lone sucker who works hard while
others don't. social loafing
, BUSM Management Final Exam Questions
With Solutions
Which form of power is being used when a sales manager gives his salespeople some tips on
how to close a deal, and the salespeople then alter their sales techniques because they respect the
manager's expertise? expert power
As a management consultant, you have a client whose employees have told you that their
manager motivates them by rewarding them for desired performance and reprimanding them for
undesired performance. This manager has the characteristics of a _____ leader.
transactional
Group decision making can have several flaws. The Housewives of Atlanta are making a group
decision. Which of the following techniques should NOT BE used to improve their decision?
groupthink
Which of the following is more closely associated with leadership than with management?
building trust
, BUSM Management Final Exam Questions
With Solutions
Hamish, the divisional manager at Dealin' Doug, has to defer to Marcus when it comes to the
hiring procedures of the company because Marcus is a human resources manager. Which of the
following would best describe the power that Marcus has? legimate power
With reference to the attribution theory, which of the following terms indicates the extent to
which an individual displays different behaviors in different situations? distinctiveness
Maurice Harper is a friendly and warm manager who starts her day at work by personally
greeting her colleagues and subordinates. Maurice is often seen listening sincerely to employees'
concerns and problems. She takes the initiative to hold programs to renew and improve the skills
of current employees. Most of her employees know that she is accessible for help and
information at all times. Maurice is a leader who can be characterized as high in:
transformational leadership
Work should be performed by an individual if ________. the work is simple and does not
require diverse input
A brainstorming technique where individuals begin thinking of ideas as an individual and then
share with a slightly larger group, followed by an even larger group is called: 1-3-6ing
, BUSM Management Final Exam Questions
With Solutions
Leaders and managers can encourage a creative/innovative culture in all the following ways
EXCEPT: Supporting the status quo
Work should be performed by an individual if ________. the work is simple and does not
require diverse input
Which influence tactic risks undesirable side effects?: Pressure
Which of the following statements is NOT true about personal power?: Personal power
comes from the leaders' position.
With reference to the attribution theory, which of the following terms indicates the extent to
which an individual displays different behaviors in different situations?: distinctiveness
Which of the following is NOT a response to influence attempts?: Consultation
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