MGSC 395 (Exam 1 David Precht) Questions With Solutions
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Course
MGSC 395
Institution
MGSC 395
MGSC 395 (Exam 1 David Precht) Questions
With Solutions
Differences between Service and Manufacturing Process 1. Nature output
2. Degree of customer contact
Competitive Priorities cost, quality, time, flexibility
Competitive Capabilities Current, needed, planned
Order Qualifiers Minimum leve...
MGSC 395 (Exam 1 David Precht) Questions
With Solutions
Differences between Service and Manufacturing Process 1. Nature output
2. Degree of customer contact
Competitive Priorities cost, quality, time, flexibility
Competitive Capabilities Current, needed, planned
Order Qualifiers Minimum level required from a set of criteria for a firm to do business in
a particular market segment.
Order Winners a criterion that customers use to differentiate the services or products of
one firm from those of another
Productivity Output / Input
Labor Productivity Output produced / Employee hours
, MGSC 395 (Exam 1 David Precht) Questions
With Solutions
Multifactor Productivity the ratio between the amount of output produced by an industry
or business sector and the amount of inputs used (Value of Output / Labor cost + Materials cost +
Overhead Cost)
Break-even quantity the volume at which total revenues equal total costs (R=C)
break-even analysis Quantitative analysis to compare processes by finding the volume at
which two different processes have equal total costs
Total cost fixed costs plus variable costs
total revenue Price x Quantity
Break-even quantity pQ= F + cQ (Q = F / p-c)
Make vs. Buy Fm - Fb / cb - cm
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