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Walgreens Pharmacy Basics With Complete Solutions
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Walgreens Pharmacy Basics With Complete Solutions
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Solution 2024/2025Pepper
Walgreens Pharmacy Basics With Complete
Solutions
When it says the Rx is too old, what are your options? ANS✔✔ 1) set it to refill and it'll send a refill fax to the dr.
2) Have patient call dr for a new Rx
3) Call the dr to request a new Rx(only use in emergencies)
How do you transfer a script from Walgreens to Walgreens? ANS✔✔ Click the refill or select button and it'll ask if you
want to transfer it
What is the exception for script transfers? ANS✔✔ If it is a controlled 4 or 5, the first one has to have been filled at the
same store.
What is the order of workflow? ANS✔✔ When you first come in, you go to drive through, next it's Rph window cpu, and
then filling station
When the insurance rejection shows an override code, how is that entered? ANS✔✔ Rx entry
Options
3rd party
1
Enter in code
How do you view faxes that have been sent in? ANS✔✔ Shift f1
What does it mean when the status of a script is "denied" ANS✔✔ The doctor denied the filling of the script, check
notes/comments or tell patient to call their dr
How do you enter in the information for the vaccine Dr.? ANS✔✔ Phone= 800
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