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Exam (elaborations)

911 APCO certification questions and answers

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  • Course
  • APCO
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  • APCO

911 APCO certification questions and answers The operational relationship between telecommunicators supervisors & managers as defined by the PSAPchain of command If a telecommunicator can only get one piece of information from a caller, it should be:where Persistently asking the same in...

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  • October 19, 2024
  • 4
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers
  • APCO
  • APCO
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WorkAce
911 APCO certification questions
and answers
The operational relationship between telecommunicators supervisors &
managers as defined by the PSAP✔✔chain of command


If a telecommunicator can only get one piece of information from a caller, it
should be:✔✔where


Persistently asking the same information without changing the words spoken
is:✔✔A technique used with hysterical callers


People who talk about suicide don't kill themselves✔✔False


Fires in travel trailers & camping trailers are classified as structure
fires✔✔False


Liability is something that is claimed as existing or being as described but not
yet proven✔✔False


Maintaining a positive attitude will help reduce stress✔✔True


NIMS is a comprehensive national approach to incident management✔✔True


The term PSAP stands for "Public Safety Access Point"✔✔False


Professionalism is defined by who you are, what you do, and how other
perceive you.✔✔

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