WGU C215 Operations Management Pre-Assessment Questions and Correct Answers the Latest Update and Recommended Version
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Course
WGU C215
Institution
WGU C215
Which definition used for quality evaluates how well a product performs its intended
function?
Fitness for use
Support services
Value for price paid
Psychological criteria
→ Fitness for use
Which total quality management (TQM) process was developed to stress management's
responsibili...
WGU C215 Operations Management
Pre-Assessment Questions and Correct
Answers the Latest Update and
Recommended Version
Which definition used for quality evaluates how well a product performs its intended
function?
Fitness for use
Support services
Value for price paid
Psychological criteria
→ Fitness for use
Which total quality management (TQM) process was developed to stress management's
responsibility for quality?
Statistical quality control charts
Fitness quality for use
14 points for quality improvement
Product design quality
→ 14 points for quality improvement
Which total quality management (TQM) process consists of 13 published standards and
→ Enhance competition; understand consumer preferences; maintain communication with
operations
What is the common theme in total quality management (TQM) across all functions in an
organization?
To satisfy customer needs
To enhance management software
To reward people rather than teams To ensure profit from product changes
→ To satisfy customer needs
Which concept of variation measures the central tendency of a set of data?
Mean
Range
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