The term "PSAP" stands for "Public Safety Access Point".False
True/False:
Professionalism is defined by who you are, what you do, and how others
perceive you.True
True/False:
Ethics involves an individual's personal, professional, and organizational rules
of conduct.True
True/False:
...
Apco Public Safety Telecommunicator
1 questions and answers
True/False:
The term "PSAP" stands for "Public Safety Access Point".✔✔False
True/False:
Professionalism is defined by who you are, what you do, and how others
perceive you.✔✔True
True/False:
Ethics involves an individual's personal, professional, and organizational rules
of conduct.✔✔True
True/False:
The three primary disciplines of public safety communications are law
enforcement communications, fire service communications, and emergency
management communications.✔✔False
True/False:
The term "vital services" defines the primary functions or tasks of public safety
communications systems.✔✔True
, True/False:
Quality Assurance programs in the PSAP include actions taken to ensure that
standards and procedures are met and followed.✔✔True
True/False:
A policy is a guide to action, and a procedure is a guide to thinking.✔✔False
True/False:
Because the telecommunicator cannot see callers on the phone, nonverbal
communication plays no part in handling public safety calls for
service.✔✔False
True/False:
A question that cannot be answered "yes" or "no" is referred to as an open-
ended question.✔✔True
True/False:
When called upon to testify in a legal case, keep answers simple, and if at
possible answer yes or no.✔✔True
True/False:
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller WorkAce. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $9.99. You're not tied to anything after your purchase.
