HRM2604 Assignment 5 (COMPLETE ANSWERS) Semester 2 2024 - DUE 29 October 2024; 100% TRUSTED Complete, trusted solutions and explanations.
HRM2604 Assignment 5 (COMPLETE ANSWERS) Semester 2 2024 - DUE 29 October 2024; 100% TRUSTED Complete, trusted solutions and explanations.
HRM2604 Semester 2 2024 Assignment 5
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University of South Africa
HRM2604
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, PERFORMANCE THAT SELLS Oliver King works at a
large real estate agency called Red Arrow. The agency
has been in business for many years and is well
established. Oliver has only recently started working at
Red Arrow. Although he has obtained the certificate to
practise as an estate agent, he does not have any valid
experience in the field and is nervous that he may not
know how to make a sale. He admits that he still has a lot
to learn and is eager to work his way up. The policy at the
agency is that agents earn 20% commission on every
property they sell. Each agent goes out on his or her own
when meeting clients. The best salesperson is determined
by calculating the highest number of properties sold each
year. When Oliver began working at the agency, he sat
down with his supervisor, Felicity who informed him of his
duties and guided him on how to go about achieving his
goals. They also drew up Oliver’s developmental plan
together. Felicity is a very easy-going person, and this is
transferred to her working style. She wants the best for
everyone and when training Oliver, she advises him to
always trust his instincts and do what he considers best.
Felicity believes that every client comes with their own
unique circumstances and that an agent has to adapt their
behaviour to suit the client’s needs. At the outset, it was
also decided, in consistency with the organisational policy
that Oliver’s performance appraisal would include a
detailed log compiled by Felicity regarding important
instances of good and poor performance displayed by
Oliver. The fact that his supervisor took the time to plan
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