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HRM2602 EXAM PACK 2024/2025
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lOMoAR cPSD| 47654148Downloaded by Tonnie Ochieng (tonnieochieng529@gmail.com)
, lOMoAR cPSD| 47654148
HRM2602-EXAM- Papers- Questionssolutions 1-1
Human Resource Maintenance and Retention (University of South
Africa)
Downloaded by Tonnie Ochieng (tonnieochieng529@gmail.com)
, lOMoAR cPSD| 47654148
May/June
2013
Section A
1. The following are all methods of appraising performance,
except for the ____ method.
1. Factor comparison
2. Category rating
3. Rating
4. Narrative
2.Which of the following refers to the performance
management system?
a. relies on a once a year formal review
b. is a continuous process
c. concerns all members of the organisation
d. concerned with individual performance
e. concerned with both individual and team performance
Choose the correct option
1. a, b and e
2. b, c and e
3. a, c and d
4. a, d and e
3. During the end of year performance appraisal process, your
manager, Mrs. Tolerant, rates some employees in your
department as good performers without having any formal
discussions with any of you. Which rating error does Mrs.
Tolerant make when she rates the employees in your
department?
1. Halo effect
2. Rater bias
Downloaded by Tonnie Ochieng (tonnieochieng529@gmail.com)
, lOMoAR cPSD| 47654148
3. Central tendency
4. Leniency
4. The performance appraisal interviews generally comprise of
the following steps
Please refer to the options below and choose the option
that reflects the correct missing words, in the steps above.
1. (a) State the purpose of the interview, (b) Invite
participation
2. (a) Introduce parties to the interview, (b) Invite suggestions
and comments
3. (a) State the purpose of the interview, (b) Discuss corrective
steps
4. (a) Discuss method used for appraisal, (b) Invite
participation
5. “Mr. Tough, the supervisor acts as judge and jury and needs
to persuade Tom to change his behaviour in a prescribed
manner”. To which type of appraisal interview does his
interviewing technique refer?
1. The tell and sell approach
2. The problem-solving approach
3. The tell and listen approach
4. The listen and sell approach
Downloaded by Tonnie Ochieng
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