Which of the problem statements require "analytical" skill to solve?
P1. Do I want to be a business analyst?
P2. Do I cross the street when the traffic light is red?
A: P1
B: P2
C: P1 & P2
D: None - Answer-A. P1
This involves careful thinking of the past activities and assessment of how ...
WPC 300 ASU Exam 1 Questions with
Latest Update
Which of the problem statements require "analytical" skill to solve?
P1. Do I want to be a business analyst?
P2. Do I cross the street when the traffic light is red?
A: P1
B: P2
C: P1 & P2
D: None - Answer-A. P1
This involves careful thinking of the past activities and assessment of how well you are
prepared for the job.
How has managerial skills evolved in 21st century?
A: Focused on strategy
B: Focused on execution
C: Focused on complex problem solving
D: Focused on negotiation - Answer-C: Focused on complex problem solving
In 21st Century, more emphasis is placed on how teams go about sharpening complex
problem solving and critical thinking skills.
Five Why Method - Answer-You ask at least five time"why" until you really understand
why (this is so dumb). Five Why Tree
David asked repeatedly a why-type question to analyze a problem.
What does he produce eventually?
A: a table
B: an equation
C: a tree or chain
D: a matrix - Answer-C: a tree or chain
This is true when you use the five-why method to get to the bottom of the problem.
PrOACT Model - Answer-The PrOACT Model:
▪ Problem
▪ Objectives
▪ Alternatives
▪ Consequences
▪ Tradeoffs
Seven Steps of Problem Solving: - Answer-Define the problem
Which of the following is not one of the seven steps in bulletproof problem solving?
A: Disaggregate
B: Analyze
C: Weight
D: Communicate - Answer-C: Weight
This is not part of the seven steps of problem solving
1. Define The Problem - Answer-SMART goals (specific, measurable, achievable,
relevant, time-bound)
2. Disaggregate the Issue - Answer-Disaggregate the defined problems into different
component parts or issues.
Employ logic trees (driven from alternative hypotheses of the answer) to disassemble
the problems into parts for analysisII.
3. Prioritize the Issue: Prune the Tree - Answer-Identify which branch of the logic tree
has the highest impact on the problem and focus on them for solution
▪ Prune the logic tree by removing branches highlighting less impact on the problems
▪ Prioritizing analyses finds critical path to answer the problem efficiently while making
the best use of team time and resources.
4. Build a Work plan and Timetable - Answer-Once the component parts are prioritized,
link each part to a plan for fact gathering and analysis
▪ The work plan and timetable assigns team members to analytic tasks with specific
outputs and completion dates.
▪ Good team norms and processes help avoid common pitfalls and biases indecision
making (confirmation bias, sunk cost fallacy and anchoring bias)
5. Conduct Critical Analysis - Answer-For simplicity, start with heuristics -short cuts or
rule of thumbs - to get an order of magnitude understanding of each problem
component and assess the priorities quickly
▪ This helps us understand where we do need more work including more complex
analytics techniques such as game theory, regression, Monte Carlo simulation, or
machine learning
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