Which of the following are types of business communication? Correct Ans-internal
operational, personal, external operational
Which type of communication network within a business changes often? Correct Ans-
informal
Trying to figure out what must be learned in order to understand every facet of the situation
helps to answer the larger question of: Correct Ans-What is the problem?
The three particular contexts include which of the following? Correct Ans-organizational,
professional, and personal contexts
The different approach an organization might take to communication during a booming
economy, as opposed to during a recession, is an example of how communication is
influences by the Correct Ans-larger context
Which of the following questions should be asked to determine how to deliver the message?
Correct Ans-Should multiple messages be joined?
How can the message best reach the audience?
How should the message be timed?
, BCOM Exam 1- Questions and Answers 100% Solved
Communication with external entities Correct Ans-is always part of a company's public
relations statement.
Professional internal-operational communication with a supervisor Correct Ans-is
generally more formal than with a coworker.
Which of the following statements are true about personal communication in the workplace?
Correct Ans-It helps employees network within their jobs and for future positions.
Good managers allow personal conversation because it can help improve the business.
It can help build cooperation and trust within an organization.
Which of the following questions should be asked to identify the situation or problem?
Correct Ans-What events have created a perceived need to communicate?
How can the problem be defined based on what is known about it?
What previous knowledge can be applied to this case?
A "heads up" email or phone call is part of Correct Ans-sending the message.
Which of the following questions should be asked to determine how to design the message?
Correct Ans-How can the message be visually improved?
What information should be a part of the message?
How will the genre and medium influence audience expectations?
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