Which of the following is true about personal communication?
-It helps make and sustain the relationships upon which business depends.
-It does not affect the success of a business.
-Communication that is largely internal operational does not include personal elements.
-It mainly includes work-related communicating that a business does with people and groups
outside the business.
-It mainly includes work-related communicating that occurs in conducting work within a
business. Correct Ans-It helps make and sustain the relationships upon which business
depends.
Which of the following is true about the formal network of an organization?
-The formal channel does not include the upward movement of information in an
organization.
-The formal channel includes the lateral movement of information in an organization.
-The formal channel typically comprises all the personal communications within an
organization.
-The formal channel typically comprises all the personal communications between an
organization and its regulatory agents.
-The formal channel does not include company information disseminated via blogs and
bulletin boards. Correct Ans-The formal channel includes the lateral movement of
information in an organization.
, BCOM Test 1- Questions and Answers 100% Solved
Which of following statements is true about an organization's informal network?
-It consists of the major, well-established channels for information exchange.
-It forms the main lines of operational communication.
-It is simple and follows a set pattern.
-It is called a grapevine when it exists outside an organization.
-It forms an ever-changing and infinitely complex structure linking the members of the
organization to each other. Correct Ans-It forms an ever-changing and infinitely complex
structure linking the members of the organization to each other.
Which of the following is a type of oral communication?
-Instant messaging
-Text messaging
-Video conferencing
-Online postings and comments
-Email Correct Ans-Video Conferencing
Which of the following is referred to as new media?
-Printed reports
, BCOM Test 1- Questions and Answers 100% Solved
-Blogs
-Memos
-Letters
-Postcards Correct Ans-Blogs
_____ is best defined as the ability of people to quickly assess the emotions of those around
them and adapt their words, tone, and gestures accordingly. Correct Ans-Social
Intelligence
Cross-cultural competency is best defined as the ability to: Correct Ans-understand and
adapt to the preference for individualism or collectivism, religious beliefs, political
environment and ideas about social hierarchy of different countries.
Visual literacy is best defined as the ability to: Correct Ans-create and interpret graphics.
_____ is best defined as the ability to determine the deeper meaning or significance of what
is being expressed. Correct Ans-Sense-making
Which of the following is a form of internal-operational communication?
-Formal letters to vendors
-Emails and phone calls to the organizations cited on the Web
-Trade-show displays
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