Identity of the Nurse Leader
Exam 2 Concept Guide
questions and answers 2025-
2026(latest update with
verified solutions)
Stakeholders - answer Clients, healthcare professionals,
employees, contractors, managers, owners, quality improvement
professionals, suppliers, investors, government, payers
Micro - answer Day to day activities addressing specific
needs/services
Meso - answer Actions of groups of individuals or services,
coordinating similar micro levels of service
Macro - answer Larger scale interactions with agencies,
organizations, communities, government agencies, regulatory
agencies, professional organizations
Formal Power - answer Standardized jobs, guided by rules and
procedures, minimal discretion
Informal Power - answer Freedom of individuals to make choices
and influence organizational life
, Centralization - answer Top leaders make decisions, lower-level
managers and staff have little decision-making discretion
Decentralization - answer Decision-making authority spread down
through the hierarchy, shared governance structures
Standardization - answer Standard procedures governing
organization's functions and activities
Quality Assurance - answer Measuring compliance against
standards, ensuring healthcare professionals are doing the right
thing
Quality Improvement - answer Proactive method to improve
actions of a group within a system or organization
Quality Control - answer Addressing products included in testing
for quality, controlling the quality process
Structure - answer Arrangement of parts within a larger whole,
affects process and outcomes
Organization - answer Entities that consolidate smaller elements
into a larger whole
Organizational Social Structure - answer Ways work is divided
among members and the network of relationships and roles
Governing Board - answer Decision-making body with strategic
accountability for an organization's mission