Five Guys Manager Certification Complete Questions And Answers Rated A+
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Five Guys Manager Certification
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Five Guys Manager Certification
Five Guys Manager Certification Complete Questions And Answers Rated A+
Where did Five Guys first open up? ANS Arlington, Virginia
What year did five guys first open? (its on the black hat) ANS 1986
From the years ? ANS Five Guys opens five locations around the DC metro area, perfects the...
Five Guys Manager Certification Complete Questions
And Answers Rated A+
Where did Five Guys first open up? ANS Arlington, Virginia
What year did five guys first open? (its on the black hat) ANS 1986
From the years 1986-2001? ANS Five Guys opens five locations around the DC metro area,
perfects their business, and starts to build a cult-like following.
What happened in the year 2002? ANS Five Guys decides DC metro-area residents shouldn't be
the only ones to experience their burgers and start to franchise in Virginia and Maryland.
What happened in the year 2003? ANS Five Guys sells out of franchise territory within 18
months and starts to open the rest of the country for franchise rights.
2003 - Present ANS Five Guys continues to expand.
How many different ways can someone order a hamburger. ANS There are over 250,000 possible
ways to order a burger at Five Guys.
What type of beef do we use? ANS We use only 100% all-American fresh ground beef, with the
exception of Canada and the UK where the meat is local
Are there freezers at Five guys? Is anything ever frozen? ANS There are no freezers at Five
Guys, just coolers. Nothing is ever frozen.
What oil do we use for the fries? ANS Peanut Oil
Where do we get our potatoes from? ANS Only above the 42th parallel.
,Does our menu contain trans fat? ANS Nope
What are the five guys first names? ANS The Five Guys are Jim, Matt, Chad, Ben and Tyler.
Customer perception of Five Guys starts where? ANS Customer perception of Five Guys starts in
the parking lot. The parking lot and curb in front of Five Guys should be clean with no debris, trash,
cigarette butts, etc
True or false, grease stains are allowed as long as they are out side of the doors. ANS False.
There should never be a grease stain in front of the doors.
During inclement weather what should be done? ANS During inclement weather you should
place wet floor signs and mats at all entrances.
How should our doors look? ANS Doors should be clean and smudge free.
How many neon open signs should be at ever five guys? ANS 2
What types of signage should be at every door? ANS There should be signage with the hours of
operation, the store's phone number, and on-line ordering visible outside the restaurant.
At what volume should music be at? ANS Music should be set at an appropriate level. It should
be easy to hear the person next to you, but not the tables across the room.
How should the lighting be at five guys? ANS Lighting should be bright and inviting. There
should never be a burned-out light bulb in Five Guys.
At what level should trash cans be changed? ANS Trash cans should never be more than half full.
,How should trash cans be emptied? ANS They should be wheeled to the back to be changed.
Trash cans should never be changed in front of the customer.
How should potatoes be stacked? How tall should they be stacked? ANS Potatoes should be
stacked "Lincoln log" style. They can be stacked 5 high against a wall or window and 4 high when
free-standing.
How high can peanut oil be stacked? ANS Boxes of peanut oil should never be stacked more
than 2 high.
What is to be done with empty dunnage racks? (the metal racks that the potatoes go on) ANS No
empty dunnage racks should be in the dining area. Empty dunnage racks should be taken to an out of
the way area in the back.
What is done with peanut boxes? ANS There should be 2 open and available boxes of peanuts.
They should always be at least ¾ full and should have a 5 oz. metal scoop.
How much of the potato boats are to be in each box? ANS ¼ sleeve of peanut boats available.
How should the comment board be kept? ANS The comment board should be in an easily
accessible location and should be stocked with unlined comment cards and crayons.
Where should the laminated toppings card be? ANS There should be a laminated toppings card
available at each register. This should be available to the customers.
How should the tip jar be kept? ANS A tip jar labeled TIPS with a black sharpie should be
available next to the registers.
How much money should be in the tip jar in the morning and why? ANS The tip jar should be
spiked with 5 one dollar bills to encourage tipping.
, What is the temperature range that cold food must be kept at? ANS Cold foods must be stored
between 33° to 41°F / 0.6° to 5°C.
What is the temperature range that hot food must be kept at? ANS Hot foods must be stored
above 140°F / 60°C.
Cold foods must return to the temperature safety zone within ___ hours. ANS 2
All shelving must be ____ how many inches above the ground? ANS 6 inches
When should one change their gloves? ANS Always change gloves after leaving the kitchen or if
gloves become dirty. Change gloves when you switch positions especially from POS to another
position. Always change gloves after placing meat on the grill.
What are the forms of contamination in a restaurant? ANS Biological, physical, and chemical.
Define biological contamination. ANS When hazardous microorganisms called "pathogens" are
passed on to food.
Define physical contamination. ANS When hazardous foreign or naturally occurring objects are
introduced to food.
Define chemical contamination. ANS When cleaning/sanitizing agents contaminate food due to
improper use or storage.
The six pathogens that require exclusion of a food handler from work are? ANS Shigellosis,
Salmonella, Salmonella (non-Typhoidal), E. Coli, Hepatitis A, and Norovirus.
True or false Managers will be asked to list all six pathogens during a Steritech audit. ANS true
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