Term 1 of 372
the strategic actions taken after retrenchment to return to a growth strategy
Response
Recovery
Recession
Behavioral Substitution
Term 2 of 372
unethical behavior aimed at the organization's property or products
Buyer dependence
Property deviance
Personal aggression
Workplace deviance
Definition 3 of 372
innovation streams
patterns of innovation over time that can create sustainable competitive advantage
a measure of the degree to which barriers to entry make it easy or difficult for new
companies to get started in an industry
all events outside a company that have the potential to influence or affect it
a process in which each decision criterion is compared directly with every other criterion
,Definition 4 of 372
Portfolio strategy
a social responsiveness strategy in which a company admits responsibility for a problem
but does the least required to meet societal expectations
that direct behavior efforts and attention over the next six months or two years
a corporate-level strategy that minimizes risk by diversifying investment among various
businesses or product lines
a corporate strategy that addresses the question, "how should we compete against a
particular firm?
Definition 5 of 372
Stakeholders
monitoring progress toward goal achievement and taking corrective action when needed
persons or groups with a stake, or legitimate interest, in a company's actions
an organizational goal to concentrate on meeting customers' needs at all levels of the
organization
executives responsible for the overall direction of the organization
Term 6 of 372
unethical behavior that hurts the quality and quantity of work produced
batch production
personal aggression
workplace deviance
production deviance
,Definition 7 of 372
Decision criteria
systematically evaluate each alternative against each criterion.
the standards used to guide judgments and decisions
a company with a large share of a slow-growing market
the process used to get workers and managers to change their behaviors and work
practices
Term 8 of 372
an inventory system in which component parts arrive from suppliers just as they are needed at
each stage of production
Postconventional level
C-type (cognitive) conflict
just-in-time (JIT) inventory system
Team leaders
Definition 9 of 372
production blocking
an advocacy group tactic that involves protesting a company's actions by persuading
consumers not to purchase its product or service
a disadvantage of face-to-face brainstorming in which a group member must wait to share
an idea because another member is presenting an idea
an organization's ongoing commitment to constantly assess and improve the processes and
procedures used to create products and services
the social, psychological, cultural, or physical distance between a decision maker and
those affected by his or her decisions
, Term 10 of 372
an environment with many environmental factors
creative work environments
productivity
dynamic environment
complex environments
Definition 11 of 372
Suppliers
competition between old and new technologies to establish a new technological standard
or dominant design
What is the transformation process that converts resources into finished goods/services?
Managers that focus 48% of their time on networking. Have speedy promotion
companies that provide material, human, financial, and informational resources to other
companies
Definition 12 of 372
creative work environments
a corporate-level strategy that minimizes risk by diversifying investment among various
businesses or product lines
an integrated, principle-based, organizationwide strategy for improving product and
service quality
workplace cultures in which workers perceive that new ideas are welcomed, valued, and
encouraged
a corporate strategy that addresses the question, "How should we compete in this
industry?"
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