Exam (elaborations)
MSN 610 exam 1 questions with correct answers.
- Course
- NURS 612
- Institution
- Maryville College
MSN 610 exam 1 questions with correct answers.
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MSN 610 exam 1 questions with correct answersMajority of message meaning
Physical cues can support or conflict with verbal message
Cultural differences impact communication Correct Answer-nonverbal
communication
Also known as "body language" Correct Answer-nonverbal
communication
T/F In some cultures a smile masks anger or fear. It is important when
your client is sharing important information that you not smile
inappropriately causing your client to misinterpret your smile as
demeaning Correct Answer-t
T/F The majority of communication is nonverbal and includes all of
your senses and is often unconsciously motivated and is more revealing
of your and your clients true feelings. Body ques either support of
conflict the verbal message Correct Answer-T
examples of nonverbal communication Correct Answer-vocal inflection
volume
posture
gait
,eye contact
expression
gestures
appearance
personal space
whisper is to _________
low volume is to ___________
shouting is to _____________ Correct Answer-privacy/secrets
soothing
anger
How should you talk to someone who is hard of hearing Correct
Answer-maintain normal volume rate, tone
what does good posture look like Correct Answer-brisk walking and
shows confidence
what does poor posture look like Correct Answer-shuffling and
depressed
What does tense posture look like Correct Answer-rapid walking shows
anger or anxiety
, What is vocal inflection Correct Answer-The pitch changes in your
voice that show doubt, suspence, confusion, inquiry
__________ shows a sign of respect and willingness to listen. It lets you
get on the clients level. When you are at eye level with a client it shows
that you are equal. When you stand over a client it shows authority.
Some cultures are different. Correct Answer-eye contact
waving goodbye and holding your nose when something smells are
examples of what Correct Answer-gestures
Norm of telling the truth Correct Answer-Veracity
Right of self-determination and freedom of decision making Correct
Answer-Autonomy
Loyal and faithful commitments and accountable for responsibility
Correct Answer-Fidelity
Doing no harm to patients Correct Answer-Non-maleficence
What does TeamSTEPPS stand for? Correct Answer-Team Strategies
and Tools to Enhance Performance and Patient Safety
Anyone who touches a patient (nurse, doctor, pharmacist, tech) must
deliver safe and high quality care Correct Answer-TeamSTEPPS
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