CNUR 102 TEST QUESTIONS WITH COMPLETE SOLUTIONS (GRADED A+)
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Course
CNUR 102
Institution
CNUR 102
CNUR 102 TEST QUESTIONS WITH COMPLETE SOLUTIONS (GRADED A+)
Elements of Negligence - Answer- Duty of Care
Breach of Care
Injury
Causation
Communication Process/Roles - Answer- Sender-Person initiating communication
Receiver-responsible for listening
Message- content being communicate...
CNUR 102 TEST QUESTIONS WITH
COMPLETE SOLUTIONS (GRADED
A+)
Elements of Negligence - Answer- Duty of Care
Breach of Care
Injury
Causation
Communication Process/Roles - Answer- Sender-Person initiating communication
Receiver-responsible for listening
Message- content being communicated
Channel- method used to send a message
Noise- interferes effective communication
Feedback- was the message understood?
Bypassing-2 people attach different meanings to a word or phrase
Five Levels of Communication - Answer- Intrapersonal-self-talk, internal thoughts
Transpersonal-spiritual, can be religious
Interpersonal-between two people
Small Group-2-15
Public
Verbal Communication - Answer- Talking, tone of voice
Non-Verbal Communication - Answer- Eye contact, posture, body position, facial
expressions
Assertive, Passive, and Aggressive Communication - Answer- Assertive-direct but
respectful
Passive- too quiet and not direct enough
Aggressive-accusing and too loud
Cultural Safety in Communication - Answer- Use unbiased language
Learn a little bit about the culture
, Social vs Therapeutic Communication and Relationships - Answer- Therapeutic-
professional, duty to provide care, self-disclosure
Social-social media, not professional
Appropriate use of Self-Disclosure - Answer- Share about yourself in general to gain
trust but never over share or share personal information
Communication with Clients with Additional Communication Needs - Answer- Deaf-
using interpreter, writing things down
Language Barrier-proper use of interpreter, learn a couple words in that language
Therapeutic Communication Techniques - Answer- Empathy-ability to emotionally
understand and communicate feelings
Rapport-developing trust
Trust
Mutuality-finding common ground
Reflective Practice-mentally reviewing
Clarification- double checking
Probing- encourages client to expand or further explore thoughts
Paraphrasing-repeat in own words ehst was said
Sharing Observations, Silence, Summarizing
Self-Awareness in Relational Practice - Answer- Be self aware of your own biases
towards the patient
Autonomy - Answer- Right to self-determination, respect for others
Non-maleficence - Answer- A guiding principle that requires that we avoid harming or
acting with malice towards others
Beneficence - Answer- Acting in a way to intended to promote the best interests of
another person
Justice - Answer- Fairness
Fidelity - Answer- Faithful to agreements and promises
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